Role Overview
As a Business Analyst – QARA Projects, you will play a critical role in shaping the future of QARA operations by leading the discovery and scoping of key business initiatives. This is a business-focused role (not IT) rooted in improving processes, aligning stakeholders, and delivering actionable insights that support compliance and operational excellence.
Your focus will be on problem discovery, process optimization and enabling informed, data-driven decisions, all while ensuring regulatory compliance
Key Responsibilities
Project Discovery: Engage early in the project lifecycle to define problems, clarify objectives, and document business needs aligned with QARA goals.
Process & Business Analysis: Lead structured sessions with stakeholders to identify pain points, root causes, and improvement opportunities. Translate insights into clear, actionable requirements.
Requirements Analysis & Recommendations: Develop well-reasoned, data-driven recommendations for stakeholders at all levels, including executive leadership.
Cross-Functional Collaboration: Work closely with various teams to ensure business requirements are understood and make well-reasoned recommendations to all organisational levels.
Vendor Selection: Contribute to vendor selection and evaluation processes by developing requirements, comparing capabilities, and supporting decision-making.
Tool Enablement: Guide QARA teams in adopting tools (e.g., Confluence, Jira, ChatGPT, Copilot) by identifying practical use cases, demonstrating value, and supporting implementation to improve process clarity and efficiency
Training & Change Enablement: Design and deliver training for end users and stakeholders to ensure smooth adoption of new tools, systems, or processes.
Effective Communication: Maintain clear, transparent communication with all stakeholders to ensure project success.
Industry Awareness: Stay current with regulatory changes (e.g., FDA, ISO) and industry best practices to ensure proposed changes are both compliant and forward-thinking.
Qualifications & Experience
Education: Bachelor’s degree in Business Administration, Information Technology, or a related field.
Experience:
3-5 years of experience in business analysis or project support, preferably in a regulated industry.
Proficiency with collaboration and productivity tools (e.g., Confluence, Jira, ChatGPT, Copilot), including experience guiding non-technical teams in their use.
Demonstrated ability to contribute to vendor selection and provide data-supported business recommendations.
Strong training experience, with a demonstrated ability to design and deliver effective programs.
Ability to present complex information clearly and compellingly.
Clear communicator capable of making well-reasoned recommendations to all organizational levels.
Preferred:
CBAP (Certified Business Analysis Professional)
Experience in the large-scale medical device industry is a plus.
#LI-APAC
Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now!
