About Us
At Resmed, we’re shaping the future of healthcare by developing innovative medical devices that make a meaningful impact on lives worldwide. We’re looking for a Business Systems Analyst - Projects to join our Quality Systems team and play a pivotal role in enhancing processes, driving system improvements, and ensuring regulatory compliance across global operations.
Why Join Resmed?
Global Impact, Meaningful Mission: At ResMed, your work directly contributes to improving the lives of millions living with sleep apnea, COPD, and other chronic conditions. We're not just building devices—we're transforming lives.
Innovation-Driven Culture: We're a tech-forward company at the forefront of digital health and connected medical devices. Innovation isn't just a buzzword here—it's our way of working.
Career Growth & Development: Whether you're early in your career or a seasoned pro, ResMed offers clear paths for development, cross-functional exposure, and the ability to make real impact.
Strong Purpose-Led Values: We’re guided by a strong commitment to sustainability, diversity, and making a positive difference in the communities we serve.
Collaborative, Inclusive Environment: Work with smart, passionate teams in a supportive and inclusive environment that values your ideas and contributions.
Cutting-Edge Technology: From cloud-connected devices to AI-powered insights, you’ll work with the latest tools that make a difference in real people’s health outcomes.
Wellness and Flexibility: We practice what we preach—with wellness initiatives, hybrid work flexibility (in most roles), and a healthy work-life balance.
Competitive Benefits: ResMed offers attractive compensation, bonuses, health and wellness support, employee stock purchase plans, and more.
Award-Winning Employer: Recognized globally as a top employer and innovator in the medical device space.
Role Overview
As a Business Systems Analyst - Projects, you’ll be the critical link between the Quality Systems team and departments like QARA. Your focus will be on improving systems and processes, making sure business needs are met, and ensuring compliance with regulatory standards. This role offers an exciting opportunity to work in a dynamic environment while making a significant impact on the quality of our products.
Key Responsibilities
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Business Analysis: Collaborate with stakeholders to understand their needs, identify areas for process and system improvements, and ensure that business requirements are met.
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Project Discovery: Lead workshops, gather project requirements, and document key insights to align with overall business goals.
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Cross-Functional Collaboration: Work closely with various teams to ensure business requirements are understood and translate business needs into technical specifications.
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Vendor Selection: Support the vendor selection process, ensuring that the right partners are chosen to meet project requirements.
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Optimize Tools: Propose and enhance the use of tools such as Confluence, Jira, ChatGPT, and Copilot to streamline QARA activities and improve efficiency.
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Training Development: Design and deliver training programs to ensure QARA users can effectively use the tools available to them.
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Effective Communication: Maintain clear, transparent communication with all stakeholders to ensure project success.
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Industry Awareness: Stay ahead of industry trends, regulations, and emerging technologies to ensure our systems remain at the cutting edge.
Qualifications & Experience
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Education: Bachelor’s degree in Business Administration, Information Technology, or a related field.
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Experience:
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3-5 years of experience in business analysis and project support.
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Expertise in using Confluence, Jira, Copilot, ChatGPT, and other AI-driven tools.
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Proven ability to manage vendor selection and make informed business recommendations.
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Strong training experience, with a demonstrated ability to design and deliver effective programs.
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Excellent problem-solving, communication, and interpersonal skills.
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Preferred:
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CBAP (Certified Business Analysis Professional)
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Experience in the large-scale medical device industry is a plus.
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#LI-APAC
Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now!
