Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.
Job Description- Play a key role in a major payroll transformation change program in a complex, iconic organisation with global brand recognition
- Work directly with the Change Lead, Program Managers, senior leaders, business stakeholders and People team.
- 18-month fixed term contract located at our Mascot head office
The aviation sector doesn’t stand still. Challenged to adapt and change, we’ve responded by reinventing our customer experience, broadening our business and achieving what was thought impossible. This allows us to stand strong as the Qantas Group.
Are you an experienced Change Manager ready to make a real impact on a high-profile transformation? Join Qantas Airways as a Change Manager and play a pivotal role in delivering one of Australia’s largest payroll transformation programs, supporting over 19,000 employees.
As Change Manager, you’ll provide end-to-end change management support for the Payroll Transformation Program. You’ll oversee the impact of organisational changes, ensuring our people are prepared, engaged, and equipped to integrate new systems, processes, and ways of working. Working closely with the Payroll Project team and business areas, you’ll drive leadership alignment, stakeholder engagement, change impact assessment, strategy and planning, readiness, and delivery.
What you’ll bring to the role:
- 6+ years’ experience in change management roles, with a proven track record delivering complex transformation projects.
- Strong stakeholder management and influencing skills, including experience working with senior leaders and frontline staff.
- Excellent communication, facilitation, and engagement capability.
- Experience in risk and issue management, and project management.
- Tertiary qualifications in Business Management, Change Management, or equivalent industry experience.
- Change management certification (Prosci, APMG, or similar) highly regarded.
- Experience in aviation or other highly regulated, complex environments is advantageous.
- Highly self-motivated, proactive, and able to manage ambiguity and competing priorities.
Why Qantas?
You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.
There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.
The Qantas employee benefits program offers amazing benefits that extend well beyond travel.
- We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
- We have flexible leave options: Make use of leave and flexible working opportunities including up to 18 weeks paid parental leave and additional purchased leave options.
- We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
- We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.
Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application.
Applications close: Tuesday, 12th of May 2026
