Channel Optimisation Manager - Metro Sydney, Southern NSW and the ACT

Why work with Assurant?

Everyone at Assurant, no matter their role, their skills, or where they’re located around the world, is united by our uncompromising values and culture. You’ll bring innovative thought, and a passion for exceptional customer & client partnering to everything you do. 

With more than 100 years’ industry expertise, we are trusted by over 300 million consumers worldwide. We support global businesses that are advancing the connected world for their customers, making technology more accessible and eco-friendly.

Some of the benefits you'll get working at Assurant include:

• International and Local mentoring programs
• Two recharge days, and a cultural day annually to support work/life balance and celebrating what's important to you
• Discounted Employee Share Purchase Program
• Diversity panels and employee resource groups
• 10 weeks company paid parental leave including superannuation contributions while on unpaid leave
• Development programs and support for higher education
• Novated vehicle leasing
• Volunteering leave to give back to the communities we serve

What's the role about?

We are on the search for an energetic and driven Channel Optimisation Manager to join our team and partner with our key retail clients across Metro Sydney, Southern NSW and the ACT. In this role some of your key responsibilities include:

• Build and enhance effective sales relationships by developing and implementing an active client engagement plan
• Identify and outline key sales, training and compliance milestones for your region, and guide and coach store leadership and team members as required to implement and achieve targets
• Planning for the medium to long term, ensuring our partner's accounts are regularly reviewed, planned for, and always be thinking ahead as to how you can grow the business and add mutual value
• Support your client across the specified territory to implement new products, changes and updates
• Observe in-store sales pitch and messaging and provide training as needed to maximize sales opportunities, and ensure sales are made in a compliant manner
• Coordinate with the compliance team to ensure all compliance requirements, including training, is completed on time
• Ensure all required in-store messaging and advertising is displayed, communicated effectively, and made available to all consumers
• Keep up to date with industry and local developments, keep business updated and provide recommendations, including monitoring consumer behaviours and buying patterns helping create new products and sales strategies

Does this sound like you?

• Previous Account or Relationship Management experience is essential, ideally in the retail sector

• A natural ability to build rapport, maintain and build relationships

• Able to work in a structured and organised way, but hold the ability to be flexible and adjust to changing environments and schedules

• A high performer who can effectively engage with a wide range of audiences

• Can manage your time independently to ensure goals are met, and balancing metro and regional store requirements

• Confident and engaging when speaking in front of a group

• Enjoy working autonomously, as well as engaging with peers to look for ways to improve and learn

• Must have reliable vehicle and drivers license

Interested? We'd love to talk more...

Submit your resume and cover letter detailing your experiences and suitability for the role. The successful applicant will be subject to relevant background checks such as reference checks and a police check.

At Assurant, we celebrate the differences that make us who we are. By assembling extraordinary teams from a variety of races, religions, sexual orientations, gender identities, ages, experiences, and abilities, we’re able to better reflect the global communities where we live and work. By working to remove barriers, we ensure equity for everyone. The pursuit of inclusion rests with each of us. Because it’s only by listening to and representing the unique voices of every individual that we can innovate for all.

For further information about Assurant, please visit our website at https://www.assurant.com/