Oversee hotel stewarding operations, including inventory control, food service equipment maintenance, sanitation compliance, cost management, and regulatory adherence. Recruit, train, supervise, coach, and evaluate team members while maintaining high service, safety, hygiene, and operational standards across food and beverage areas.
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Chief Steward, you’re not just providing strategic oversight of all stewarding operations across the property – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
ResponsibilitiesHere's what you'll do during a typical day:
- Oversee inventory control: Lead daily coordination, distribution, storage and maintenance of essential items – including china, glassware, linen, and silver – ensuring accuracy and availability for all operations
- Ensure proper equipment maintenance: Oversee the security, maintenance, and optimal functionality of all food service equipment
- Set and enforce sanitation standards: Develop, implement, and oversee compliance with sanitation procedures to ensure all food and beverage areas meet the highest hygiene and safety regulations
- Optimize department costs: Monitor expenses and implement cost-saving strategies to support operational efficiency and profitability while maintaining quality standards
- Inspire and develop the team: Recruit, train, supervise, coach, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build, retain, and engage a high-performing team
- Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
In addition, this role requires the following minimum qualifications:
- High School Diploma/University Degree (list highest required level only)
- X years of experience in Y (e.g., hotel management)
- License or Certification
- Languages
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
Similar Jobs at Hilton
Software • Hospitality
Supports hotel marketing, communications, public relations, digital campaigns, social media, content creation, online reputation management, promotional activities, and guest engagement. Coordinates marketing projects, agencies, media partners, and suppliers while monitoring campaign performance and maintaining Hilton brand standards. The role also prepares marketing materials, manages digital channels, supports events and partnerships, and collaborates with hotel departments to promote services and revenue opportunities.
Top Skills:
Adobe Creative SuiteCanvaCRMEmail Marketing PlatformsHilton Content GatewayMarkitMS OfficeOnq PimSocial Media Platforms
Software • Hospitality
Performs daily maintenance and repairs in guest rooms and hallways, including carpet cleaning and floor polishing. Maintains inventory of replacement items, identifies and reports health and safety concerns, and assists with special maintenance projects to ensure hotel facilities remain safe, functional, and welcoming for guests.
Software • Hospitality
Provides friendly, efficient food and beverage service to hotel guests. Responsibilities include explaining menu items and specials, taking and entering orders into the point-of-sale system, delivering food and drinks, maintaining a stocked and organized service station, and following health, safety, sanitation, and alcohol-awareness regulations.
Top Skills:
Point-Of-Sale System
What you need to know about the Sydney Tech Scene
From opera to comedy shows, the Sydney Opera House hosts more than 1,600 performances a year, yet its entertainment sector isn't the only one taking center stage. The city's tech sector has earned a reputation as one of the fastest-growing in the region. More specifically, its IT sector stands out as the country's third-largest, growing at twice the rate of overall employment in the past decade as businesses continue to digitize their operations to stay competitive.
