Client Onboarding and Service Controls Execution - Senior Associate

Job Description
As a Senior Associate in the Global Banking Advocacy and Controls Execution team, you will play a crucial role and be accountable for supporting the effective execution of the firm wide operational risk and control framework across the Payments Onboarding business in LATAM.
Specifically, the position provides support to the Regional Onboarding teams on matters related to operational risk management, CORE, issue management, control gap remediation, risk event management, risk reporting, and audit/exam readiness.
You will collaborate with global teams to strengthen the control environment, ensuring effective risk management and compliance, while serving as Controls Execution support to LATAM Onboarding staff.
This role offers the opportunity to work with a diverse range of professionals and gain exposure to various aspects of the payments business. You will be instrumental in driving initiatives that improve risk management practices and support the firm's commitment to operational excellence.
Job Responsibilities

• Coordinate with regional Payments Control Managers to lead control-oriented initiatives.
• Assist in implementing and executing the CORE Program, including process mapping and risk identification.
• Support the execution of issue management protocols for owned controls issues (regulatory, audit, compliance identified, and self-identified) and conduct in-depth root cause analysis.
• Engage in cross-functional triage of risk events, loss events, and data breaches and propose effective and sustainable remediation that avoids re-occurrence.
• Support the presentation of risk and control concepts to Payments business staff and managers.
• Support and guide Onboarding's participation and successful execution in control-related programs and forums.
• Participate in assessments to strengthen the control environment across Payments COS.
• Coordinate and assist in a timely manner the update of Onboarding procedures to align with managed control environments.
• Conduct data analysis to identify risks and trends within the business.

Required Qualifications, Capabilities, and Skills

• Six years of relevant professional experience in similar role and implementation processes.
• Knowledge of Payments business products, processes, and best practices.
• Strong control orientation with excellent communication skills.
  Ability to operate autonomously in a complex organization.
• Detail-oriented, organized, and entrepreneurial mindset.
• Fluency in English.

Preferred Qualifications, Capabilities, and Skills

• Familiarity with regulatory, risk management, and audit best practices.
• Experience in process, risk, and controls management.
• Ability to collaborate effectively across global teams.

Additional Information

• Visa sponsorship is not available for this position.
• Specific information regarding work schedules will be provided by the recruiter

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.