Support end-to-end client lifecycle marketing campaigns: assess feasibility, plan and coordinate execution, validate promotion rules, liaise with Risk/Legal/Compliance/Technology, assist system configuration and launches, monitor performance and prepare reports, and maintain SOPs and campaign documentation.
About the Company
TradeMax is a leading global multi-asset financial service provider. We provide clearing and broking services with more than 30,000 tradeable products such as Forex, CFDs, equities and bonds. We strive on streamlining and simplifying our processes ensuring that all our clients' needs are met efficiently.
We are seeking an experienced Client Promotions Operations Specialist to support client lifecycle marketing initiatives within a regulated financial services environment.
Key Responsibilitie
- Support the execution of client lifecycle marketing campaigns aimed at increasing client engagement, retention, and trading activity
- Coordinate end-to-end promotional campaign processes including feasibility assessment, planning support, execution coordination, and platform implementation
- Review and validate promotion rules and campaign mechanics to ensure operational feasibility and consistency with system capabilities
- Liaise with internal stakeholders including Marketing, Risk, Legal, Compliance, and Technology teams to support campaign approval and implementation
- Assist in campaign system configuration, launch processes, and post-launch operational support
- Monitor campaign performance and prepare basic reports on client participation and engagement outcomes
- Support development and maintenance of SOPs, campaign documentation, and internal training materials
- Maintain campaign tracking records and ensure timely execution of promotional activities across multiple projects
Requirements
- Bachelor’s degree or higher in Marketing, Business, Finance, Economics, or a related field
- At least 1 year of relevant experience in marketing, campaign operations or promotional roles, with experience in financial services highly regarded
- Strong understanding of marketing campaign execution and client engagement strategies
- Ability to analyse data and interpret campaign performance metrics
- Strong organisational, analytical, and communication skills
- Ability to manage multiple campaigns and priorities in a fast-paced environment
Benefits
What We Offer
- Salary range would be AUD 75,000 -85,000 for a full-time-based position
- Competitive remuneration package aligned with experience and responsibilities
- Opportunities for professional development within a global financial services organisation
- Exposure to client lifecycle marketing, promotional campaign operations, and cross-functional project delivery
- Experience working in a fast-paced and regulated financial services environment
TMGM provides a dynamic platform to develop your skills in client lifecycle marketing and promotional campaign operations. If you are eager to be part of our unique and growing team, seize this opportunity and apply now.
TMGM Sydney, New South Wales, AUS Office
Sydney, New South Wales, Australia
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