- A great opportunity to gain exposure to the Crawford Chief Client Office team
- Work with a down-to-earth, high-performing, and super collaborative team
- Flexible working arrangements are encouraged
About the Opportunity
We are seeking an enthusiastic individual to provide administrative support to our Strategic Account Managers and Client Development Managers. The successful candidate will work with the team to add an enormous value to the day-to-day, efficient running of the team and will gain satisfaction from seeing your hard work make a difference.
It is an exciting time to be joining the Chief Client Office as the team redefines how they work and focuses on Growth. You’ll have the scope to develop your skills in a high-performing culture, where we're constantly learning from each other. This varied role would suit an individual with a passion for delivering outstanding service and exceeding client expectations, always. You’ll need to be comfortable working independently, with the support of your manager and broader team, and happy to take ownership of issues, following through to resolution. The role also provides opportunity to gain insight into Account Management and Client Development.
You will be positive and flexible in your approach to work and in return, we’ll support your professional development by providing opportunities to progress your skills.
Please note: this opportunity is a 12-month fixed term full time contract role, with a preference to be based in Sydney, however, we are open to candidates based in other locations. The internal position title is ‘Client Services Assistant’.
About You
You’ll need to be comfortable working independently, with the support of your manager and broader team, and happy to take ownership of issues, following through to resolution. You’ll ideally also have:
- Highly effective communication skills, both written and verbal, and excellent listening skills
- Strong attention to detail as well as being process driven
- Knowledge of the Microsoft suite of programs
- General Insurance Industry knowledge would be beneficial
- You will be thorough and be happy to always go the extra mile
Key Responsibilities
- Support of Strategic Account Managers and Head of Client Development
- Salesforce Management and Maintenance of Data
- Maintenance of Client Knowledge Centre and Chief Client Officer pages within Crawpedia
- Client Reporting co-ordination and review
- Tender Management
- Client System Management
About Crawford
Crawford is the world’s largest publicly listed claims management company operating in more than 70 countries. Crawford has been in operation for over 80 years and is committed to restoring and enhancing lives, businesses, and communities affected by natural disasters and catastrophic events.
Crawford is the only provider in Australia to offer services across the entire claim lifecycle – from ‘first notification of loss’ through to litigation:
- Loss adjusting – property, major and complex loss, catastrophe response
- Third party administration (Crawford TPA is a Lloyd’s accredited provider)
- Forensic accounting including business interruption expertise
- Cyber response
- Managed repair services (Contractor Connection)
- Quantity surveying, forensic engineering & building consultancy (CRD Building Consultants)
To learn more about Crawford, please visit www.crawco.com.au.
Crawford is committed to being an inclusive workplace that employs and retains the best and most diverse talent. We value diversity of thought, experience and perspective and aim to create a workplace where our people feel valued, respected, and empowered. We welcome applications from Aboriginal and Torres Strait Islander peoples and from people of all backgrounds regardless of gender identity, age, sexual orientation, disability, or ethnicity.
It is the policy of Crawford that all successful employees consent to a national police check. To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status.
Interested? Please submit a short cover letter explaining why you are suitable for the role along with your resume.
