Collaboration Engineer

Working at Transurban is different; it’s a place where you can see the benefits of your work play out in real life, every day. We create city-sized solutions—building and operating safer, smarter, and more sustainable roads—to solve pressing transport challenges that are slowing cities down. 

About the role 

We’re seeking two Collaboration Engineers to join our Australian team, based in Melbourne or Sydney on a 6-month contract. These roles require self-sufficient engineers to act as Level 3 experts, focusing on the administration and support of our core platforms. The ideal candidates will have deep technical experience in managing the Cisco ecosystem through Control Hub and performing in-depth platform administration for Microsoft Teams.

Key Responsibilities

• Manage and maintain our suite of collaboration tools, focusing on Cisco and Microsoft platforms.
• Provide high-level technical support and act as an escalation point for complex issues.
• Lead the implementation of new collaboration solutions.
• Work with vendors and service providers to troubleshoot issues and implement new capabilities.
• Develop and maintain technical documentation and standard operating procedures.
• Monitor system performance and make recommendations for improvements.

Skills and Experience

• Proven experience as a Collaboration Engineer or similar role.
• In-depth knowledge of Cisco collaboration products (Control Hub, Cisco Video Endpoints).
• Strong experience with Microsoft Teams platform administration.
• Ability to work autonomously and manage projects effectively.
• Excellent problem-solving, troubleshooting, and communication skills.

If you meet some of these requirements, but not all, we encourage you to submit your application. 

We offer a range of flexible working and leave options, so you can balance your work and life commitments and interests. Have a conversation with us about how this could work for you.  

We embrace diversity with a foundation of safety, wellbeing and inclusion; where everyone belongs. We treat everyone with fairness, consideration and respect, regardless of gender, gender identity, marital or family status, sexual orientation, age, ethnicity, religious beliefs, cultural or socio-economic background, perspective, and experience – whether they work for us or not. We want to ensure everyone feels comfortable and safe to express ideas, questions and concerns. 

We strongly encourage applications from candidates of diverse backgrounds and lived experiences, including Aboriginal and Torres Strait Islander people and people living with disability. If you require any adjustments or support during the recruitment process, please contact us on [email protected].  

Ready to help us keep cities moving? Apply today.

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