Commercial Insights Analyst

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), reached unicorn status in 2022, and now serve 430,000 businesses globally, with 2.9 million+ users on the platform. We have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

As our Commercial Insights Analyst, you’ll be working as an integral part of Employment Hero's Data Analytics & Insights team. Our Data Analysts provide valuable data, analysis & insights that fuel our business strategy & decision making. Reporting to our Senior Insights Analyst, this role centres on developing advanced data assets, analytics, and insights that guide key decisions and strategies.

The ideal candidate is a professional with a strong analytical foundation, boasting 3+ years of experience in data analytics, ideally within a SaaS environment. You hold a Bachelor's degree (or equivalent professional experience) in Data Analytics, Business, or a related field and are proficient in SQL, and BI tools such as Tableau.

Your primary responsibility is to service data requests by dissecting complex data sets to produce actionable insights, fuelling business strategies and initiatives.

As a Commercial Insights Analyst, you’ll:

• Service our high-demand data request queue, spanning across product, commercial and customer subject areas. 
• Develop and maintain sophisticated data models and dashboards.
• Generate actionable insights through deep analysis of internal and external data sets.
• Serve as a trusted advisor to business leaders, providing them with data-driven insights and recommendations.
• Work closely with technology teams, including data analytics engineering to ensure data accuracy, availability, and integrity.
• Engage with the business to integrate data insights into actionable commercial strategies.
• Embrace continuous self-development and be comfortable with stepping out of your comfort zone and learning new skills

• Bachelor's degree in Data Analytics, Data Science, Business, or related field, or equivalent professional experience.
• 3+ years of experience in an analytical role, preferably within a SaaS environment.
• Advanced proficiency in SQL, and BI tools, especially Tableau.
• Strong commercial acumen
• Ability to translate business requirements & questions into technical solutions, and translate those solutions into actionable insights
• Proven track record of influencing decision-making processes through data-driven insights.
• Exceptional ability to extract insights and support strategy development
• Ability to work in a high-paced, dynamically changing environment where ruthless prioritisation is a necessity.
• This role is uniquely tailored for those who are intellectually curious, enjoy diving deep into complex problems, and thrive in both autonomous and team environments.
• Very comfortable presenting analyses and recommendations to stakeholders at various levels, including senior executives.
• Ability to work cross functionally and foster strong partnerships
• Previous experience working with Product, GTM, and/or CX metrics
• Knowledge of statistical modelling tools and techniques an advantage
• Working knowledge of data pipeline management highly regarded (data ingestion, API knowledge, data transformation experience, DW management) as is experience using pipeline management tools such as DBT.

Experience is important, but for us the biggest measure of success is people who can live and breathe The EH Way of working. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page:  

In short, you’ll love working with us if:

• Revolutionising employment gets your heart racing.
• You thrive on the flexibility (and responsibility) of a remote-first business.
• Our values align, and shape how you show up every day.
• You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.

Plus, you’ll get to enjoy a number of great perks, including: 

• A generous budget for your home office.
• Cutting-edge tools and technology.
• Reward and recognition programs - because great work should be recognised and rewarded.
• Cashback offers and discounts on popular brands through our app.
• Employee Share Option Program: be an owner of Employment Hero.
• Annual Global Gathering - so far we’ve been to Thailand, Vietnam, Bali and are excited to meet in Dubai in 2025.

Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.

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Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.