Commercial Training Manager, SPM ANZ

Commercial Training Manager

Physical well-being is more than just body; it includes our minds and emotions. Smith and Nephew develops technology to break health barriers, empowering people from farmworkers to grandparents to accept limitless possibilities. Our purpose: Life Unlimited.

Reporting to the Director, Commercial Training and Education Sports Medicine this role will have responsibilities is to train, equip, and certify the sales force on Smith & Nephew's products, relevant procedural knowledge, surgical / treatment pathways, and necessary selling and planning skills to exceed sales quota and revenue targets. 

This is a highly skilled role requiring subject matter expertise on Smith & Nephew's portfolio, value propositions, competitive market, clinical acumen, selling skills, and business acumen

What will you be doing?

• Deliver training to both new and tenured sales professionals, through various avenues including live instructor led courses, virtual classrooms, and field based training/coaching.  Field based training/coaching will be on an individual or small group basis during territory-based field rides, but it could also entail local seminars, workshops and other training events. 
• Ensure that all members of the sales team are certified on the knowledge, skills, and behaviours needed to win (e.g., product, clinical and procedural knowledge, primary competitors and how to win against them, selling skills, negotiation skills, business planning). The Commercial Training Manager will deliver the curriculum as aligned with the Global Commercial Training competency framework, train sales reps on the Smith + Nephew selling process, and aim to accelerate sales readiness and preparedness of the sales force.  
• Manage learning events (classroom, webinar, field based, etc.) in the Learning Unlimited and Allego platforms. The position requires advanced skills in facilitation and presentation skills, with emphasis on adult learning principles and interactive learning
• Collaborate with HR and Sales Management to remediate gaps in performance. This role requires advanced interpersonal leadership skills to work with a broad group of cross-functional business partners (e.g. global content development, leadership & commercial coach, local marketing, sales leadership) and will work collaboratively to solve for complex business opportunities related to the franchise. 
• Act as a mentor and role model for sales reps, and encourage a culture of continuous learning and development. 
• Collaborate with Global Content Development team, Global Marketing, and local business leaders (Sales Leadership/BUDs/Cluster MDs etc.) to collaborate on content creation, aligned to competency model. Tailor globally developed content to meet the needs of the local market (30%)

What will you need to be successful?

• Bachelor’s Degree in relevant field required. Masters Degree will be highly regarded.
• 5+ years' experience working in sales, preferably in Smith & Nephew or related med device industry or 5+ years working in learning / training related fields
• Strong presentation skills and a great facilitator
• Ability to effectively plan, prioritize, execute and follow-up in a timely manner and anticipate problems and roadblocks with solution oriented mind set

To apply, please ensure that you include a cover letter addressing it to Talent Acquisition Lead ANZ. Due to a high volume of applications, please note that only shortlisted candidates will be contacted.

You. Unlimited.

We believe in creating the greatest good for society. Our strongest investments are in our people, the patients we serve, and to the wider health of the planet and society.

• Inclusion + Belonging - Committed to Welcoming, Celebrating and Thriving. Learn more about our Employee Inclusion Groups on our website https://www.smith-nephew.com/ 
• Your Future: 401k Matching Program, 401k Plus Program, Discounted Stock Options, Tuition Reimbursement  
• Work/Life Balance: Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day    
• Your Wellbeing: Medical, Dental, Vision, Health Savings Account (Employer Contribution of $500+ annually), Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program    
• Flexibility: Hybrid Work Model (For most professional roles)    
• Training: Hands-On, Team-Customized, Mentorship    
• Extra Perks: Discounts on fitness clubs, travel and more!   ​

We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day.    Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into YouUnlimited, life, culture, and benefits at S+N.     

Explore our new website and learn more about our mission, our team, and the opportunities we offer.    

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