Commercial Transport and Hotels Manager

MAKE IT AMAZING

At Sydney Airport, the future of air travel is shaped by you.

As a team, we connect the world. More than just a hub of activity and boundless energy, we’re creating a destination of amazing experiences. Like seeing wonderful moments unfold in front of you, knowing “I made that possible!”.

Dynamic. Fast-paced. We thrive in a place where fresh challenges land daily. Backed by positive and supportive team players and inspiring leaders, we adapt to change. Driven to grow. Owning every action. To do things better.

As smart, problem-solvers, we are always learning and growing. And that’s easier to do alongside passionate experts, as we collaborate across teams readily sharing our knowledge.

Each day is a new journey, as we bring an exciting vision to life. With significant capital investment in new, improved infrastructure, there’s never been a better time to expand your potential at Sydney Airport. The range of responsibilities and diverse pathways you can take on with us, are surprising.

We are SYD. United in the pride that comes with welcoming the world at Australia’s premier gateway.

About the team and the role

This role reports to the Head of Commercial Transport & Hotels and forms part of the Leasing and Asset Management Team. The Leasing and Asset Management Team drives commercial returns from non-aeronautical activities by maximising revenue across real estate assets such as carparks, ground transport, hotels, rental cars, and terminal and airfield leases. The team also explores alternative developments to grow core revenue.

The Commercial Transport and Hotels Manager focuses on optimising revenue across transport and hotel portfolios at Sydney Airport, while ensuring safe, efficient operations. The role manages contracts, identifies growth opportunities, and enhances customer experience through smart infrastructure use.

Please note this is a 12-month parental leave cover. 

In this role, you will have the opportunity to

• Revenue Optimisation: Identify and develop revenue opportunities that drive incremental growth across the commercial transport and hotel portfolios, including new and existing streams.
• Contract Management: Effectively manage all commercial transport contracts, ensuring compliance and maximisation of value for Sydney Airport.
• Operational Efficiency: Enhance operational performance by streamlining the movement of people and vehicles through the landside precinct, supporting revenue growth initiatives.
• Infrastructure Utilisation: Collaborate with internal and external stakeholders to optimise the use of infrastructure assets, balancing customer experience with revenue goals.
• Product & Service Implementation: Oversee the implementation and management of new and ongoing products, services, and processes designed to drive portfolio revenue.
• Stakeholder Engagement: Prepare and present documentation and insights for key stakeholders, supporting decision-making and strategic initiatives.

About you

You’ll bring relevant tertiary qualifications or at least five years’ experience in a similar operational role, with a strong background in SLA contract management and stakeholder engagement. Your experience should include leading projects in complex environments and driving performance through collaboration.

You’re a confident communicator with excellent negotiation and conflict resolution skills, capable of building strong relationships across teams. A self-starter with high integrity, you work well independently and thrive in a fast-paced, multi-disciplinary setting. Your analytical mindset and data-driven approach help you solve problems effectively, and you have a solid understanding of WH&S practices and contract management.

What we offer

To find out more about the amazing work environment here at SYD, be sure to check out the Join us section of Sydney Airport’s website, where you can also see more about our flexible culture and work practices, alongside our other Employee benefits, or take a look at our LinkedIn Sydney Airport: Life page.

Make it Amazing

SYD is an Equal Opportunity Employer and encourages all suitably qualified applicants to apply, including First Nations Australians, and people from culturally diverse backgrounds.