Credit Controller

Grant Thornton Australia is one of the world's leading independently-owned and managed accounting, advisory and consulting firms.

Our culture is underpinned by a commitment to our clients, people and communities, and our promise to ‘Reach for Remarkable’ by providing proven expertise, principled execution, and personalised experience.

In Australia, we’re proud to support the careers of over 1,500 remarkable people. With six offices nationally and partner firms in more than 145 markets, wherever you want to go, we can take you there.

About this role

This opportunity is situated within our Credit Control team, an integral part of our national Finance Team at Grant Thornton Australia. As a Credit Controller, your role will be pivotal in managing all facets of the credit function and supporting the implementation and refinement of credit policies and procedures. Working closely with the Credit Control Manager and other Credit Controllers distributed across Australia, your focus will be on actively contributing to debtor reduction and collection efforts.

Key responsibilities

• Collaboration with the Credit Control Manager to enforce the National Credit Policy and ensure compliance.
• Oversight of outstanding debtors and the continuous improvement of debtor collection processes.
• Proactive engagement with partners, managers, and external clients to achieve monthly collection targets.
• Preparation and delivery of timely and accurate reports to partners and managers for efficient debtor ledger management.
• Invoice and statement distribution via bulk email, including managing exceptions.
• Effective management of client disputes and repayment plans.
• Implementation of credit control policies, including the 'Stop Work Policy' for debts exceeding 90 days.
• Contribution to the development of national credit control policies.
• Support for implementation and change management initiatives.
• Adherence to National Credit Management policies, practices, and procedures.
• Identification and communication of any gaps in national policies or discrepancies between local and national policies.

Skills & experience

• Prior exposure to a professional services setting, within a similar position
• Intrinsic motivation and results-driven mindset, adept at building relationships across all levels.
• Knowledge of relevant financial regulations and compliance requirements
• Effective time management, organisational skills, and the ability to work autonomously or collaboratively in a dynamic environment
• A relevant diploma or equivalent professional experience.

Reach your remarkable

At Grant Thornton we do things differently because we understand that when you strive for better and care about what you do remarkable things are possible. We’re a dynamic and authentic mix of backgrounds, perspectives and ways of thinking. We’re driven by our shared purpose – we care for our people, clients and communities and support them to thrive.

With us, you’ll be exposed to challenging and rewarding opportunities – building your confidence and capabilities at every step. You’ll be supported, motivated and inspired by a team of passionate and caring collaborators and leaders. You’ll be empowered to build a career path that’s tailored to you and encouraged to make a meaningful difference. And we’ll make sure the excellence you deliver and the impact you make is always seen, felt and celebrated.

Remarkable perks that put you first:

• 9-day fortnight with no salary reduction
• Work from home options | team connection days
• Mental health support, financial & wellbeing coaching
• Up to 26 weeks paid parental leave | paid secondary carers leave
• And many more!

Need some help applying or participating in the recruitment process?

We are committed to ensuring our recruitment process is inclusive and accessible for anyone who wishes to apply, and we warmly encourage applications from individuals from diverse backgrounds including Aboriginal and/or Torres Strait Islanders, those in the LGBTQI+ community and individuals who identify as having disability or are neurodivergent.  Click here for recruitment support information and to learn more about Diversity, Equity and Inclusion at Grant Thornton.

Should you have questions or require any adaptations or additional support for your individual circumstances so you may perform at your best during the application or recruitment process please contact our Talent Acquisition team at [email protected]

As we provide fair consideration and evaluation to a high volume of applications, we endeavour to provide feedback on your application at the earliest opportunity.

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