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Kimberly-Clark

Customer Business Manager, Big W

Reposted Yesterday
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In-Office
Sydney, New South Wales, AUS
Mid level
In-Office
Sydney, New South Wales, AUS
Mid level
The Customer Business Manager will lead the execution of baby business strategies within Big W, focusing on sales targets, stock management, and promotional plans while developing strong cross-functional collaborations.
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Customer Business Manager, Big W

Job Description

People have looked to Kimberly-Clark brands for more than 150 years and today we're proud to help over a billion people around the world cope, laugh, love and live every day. From the best nappies and baby wipes to the softest tissues, to the best supplies for business, we are constantly searching for new ways to make life better for our consumers, our customers and our planet. 

Our leading consumer brands like the Kleenex ®., Huggies ®., VIVA, U by Kotex ®., Poise ®., Depend ®. brands improve the lives of people around the world. 
Kimberly-Clark proudly leads the way in providing better care for a better world.  
 

Led by Purpose. Driven by You. 

About the Opportunity: 

We are seeking a Customer Business Manager to join our Sales Team. Reporting to the Woolworths Group Account Director working on our Big W business, you will be accountable for leading the execution of our baby business.

 

You will be responsible for designing and executing plans which align with Big W's category strategy, as well as KCA’s category/brand strategies/guidelines to exceed net sales targets within a set trade spend budget. Further, you will lead the range and merchandising review processes and will be a passionate advocate for Big W within the KCA organisation.

 

Through collaboration with your cross-functional team, you will also develop shopper activation plans to help unlock category growth opportunities. Using data to understand, interpret and own customer/channel performance, you will take a proactive approach in quickly resolving any potential challenges to achieving objectives.

 

This is a truly exciting opportunity for someone who is passionate about progressing their career and keen to step up into a more senior, and critical, role within KCA.

 

Further Responsibilities include but not limited to:

  • Development, analysis, implementation and management of the customer and promotional plans that best achieve volume and NSV budgets by product.

  • Collaborate with Big W replenishment contacts to maintain accuracy of sales forecasts. Work cross-functionally with demand planning and ISP stakeholders to manage stock movement across own, and retailer networks to maximise promotional plans/activations.

  • Identify, opportunities to tailor KCA’s strategy to better align with Big W's category vision including but not limited to recommendations around pricing, promotions, range and differentiation.

  • You will assist in the development and delivery of KCA range reviews within the Baby Needs and Period & Continence Care categories and will be required to leverage category management principles, space planning tools and other applicable resources.

  • Contribute to improvement in the way KCA and Big W collaborate together through developing trusting relationships quickly, being highly proactive, and responding to all requests in a timely manner.

 

What’s on Offer:
Our Kimberly-Clark employees receive a competitive salary and incentives as well as access to a fantastic range of benefits including superannuation, career development opportunities, free health & well-being activities, volunteering leave and much more. 

 
About You: 
You’re driven to perform at the highest level possible, and you appreciate a performance culture fuelled by authentic caring.  You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development. 

 
To Be Considered: 
Click the Apply button and complete the online application process. A member of our Talent Acquisition team will review your application and will be in contact with additional information accordingly. 

In the meantime, feel free to browse our website for additional information on our company, brands and culture - Kimberly-Clark Corporation.  

Kimberly Clark is proudly accredited with as Employer of Choice for Gender Equality WGEA! 

Kimberly Clark is proudly ranked by Forbes as 'World's Best Employer' 2021, 2022, 2023, 2024 and 2025

Primary LocationNorth Sydney Office

Additional Locations

Worker TypeEmployee

Worker Sub-TypeRegular

Time TypeFull time

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