The Customer Project Manager will lead RAN consulting and project management, defining technical solutions for customers and managing project delivery. Responsibilities include project planning, managing customer solutions, conducting technical discussions, and providing consultative support.
Join our Team
Our Exciting Opportunity
We are seeking a Customer Project Manager responsible for RAN (Radio Access Network) consulting and project management. You will identify, analyze, design, and develop commercially viable end-to-end technical solutions for customers. In this role you will also act as the customer-facing lead for the Network Design & Optimization business in Japan, accountable for generating profitable business for Ericsson by translating customer needs and technology opportunities into detailed technical offerings, solutions, and proposals.
Ericsson Radio Network Design & Optimization
Ericsson Network Design & Optimization (NDO) is developing and delivering design and optimization services to our customers (typically mobile network operators) in Japan. Feature and functionality introduction and other types of technology consulting services are also within the scope of our expertise.
When applicable, we conduct the design and optimization by developing and using cutting edge AI/Machine Learning technology, helping our customers (mobile operators) automating the optimization of their networks.
NDO Japan (Currently called Analytics Japan) is also responsible for supporting network sales through technical consultation, anchored in deep network performance and product insight gained from advanced network analysis.
NDO Japan is aiming to be self-sustained in the sense that technical (pre-) sales support is integrated in the service delivery team, working in close cooperation with relevant customer accounts.
Job Summary
Responsibilities:
About You:
You have project management experience in telecom industry and should have an interest in data analysis. Your technical expertise complements your customer interface and presentation skills, allowing you to both influence customer perception and drive problem resolution. You help to translate and bridge technical concepts between customers and internal stakeholders into tangible business plans and outcomes.
Some key qualifications
Why join Ericsson?
At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Japan (JP) || Yokohama
Req ID: 780095
Our Exciting Opportunity
We are seeking a Customer Project Manager responsible for RAN (Radio Access Network) consulting and project management. You will identify, analyze, design, and develop commercially viable end-to-end technical solutions for customers. In this role you will also act as the customer-facing lead for the Network Design & Optimization business in Japan, accountable for generating profitable business for Ericsson by translating customer needs and technology opportunities into detailed technical offerings, solutions, and proposals.
Ericsson Radio Network Design & Optimization
Ericsson Network Design & Optimization (NDO) is developing and delivering design and optimization services to our customers (typically mobile network operators) in Japan. Feature and functionality introduction and other types of technology consulting services are also within the scope of our expertise.
When applicable, we conduct the design and optimization by developing and using cutting edge AI/Machine Learning technology, helping our customers (mobile operators) automating the optimization of their networks.
NDO Japan (Currently called Analytics Japan) is also responsible for supporting network sales through technical consultation, anchored in deep network performance and product insight gained from advanced network analysis.
NDO Japan is aiming to be self-sustained in the sense that technical (pre-) sales support is integrated in the service delivery team, working in close cooperation with relevant customer accounts.
Job Summary
Responsibilities:
- Project Planning & Scheduling - Define project scope, objectives, deliverables and success criteria with the customer.
- Manage Customer Solution for Network Design and Optimization business
Analyze customer technology, define business requirements - Be responsible for proposals and solutions, conduct technical discussion with customers, define and design solution offerings, driving end-to-end technical solutions
- Work with key account managers and operation managers to optimize end-to-end sales process
- Participate in knowledge transfer, documentation, and information sharing
- Provide consultative support for technology evolution.
- Tailor solutions to operational needs and future growth.
About You:
You have project management experience in telecom industry and should have an interest in data analysis. Your technical expertise complements your customer interface and presentation skills, allowing you to both influence customer perception and drive problem resolution. You help to translate and bridge technical concepts between customers and internal stakeholders into tangible business plans and outcomes.
Some key qualifications
- Education: Bachelor level in engineering (IT/Telecom or similar), OR at least 5 years of experience in telecommunication area e.g. 4G, 5G etc.
- Analytical mindset and problem-solving and ability to collaborate with team members
- At least 3 years of experience in customer project management or team leader/tech leader experience
- Analytical mindset and problem-solving ability to identify real root cause
- Japanese language proficiency is mandatory
- Strong Teamwork, collaboration skills and leadership skills
- English language proficiency preferred
Why join Ericsson?
At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Japan (JP) || Yokohama
Req ID: 780095
Top Skills
AI
Machine Learning
Ran
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