Data & AI Community Lead

• Location: Sydney
• Type: Permanent opportunity
• Hybrid role, happy to talk flexible working

The opportunity

This role provides an opportunity to support D&A’s broader data maturity agenda by promoting consistent, confident, and compliant data practices through meaningful engagement with key data communities. It focuses on driving QSight adoption via collaborative community efforts, embedding standardised data practices across AUSPAC, and developing and executing a strategic data community engagement plan.

Your new role:

As a Data & AI Community Lead, you will be responsible for designing, delivering, and evolving strategic engagement initiatives that build strong, connected, and collaborative data communities across the AUSPAC division. This role is pivotal in uplifting data culture by driving meaningful engagement across Data & Analytics (D&A), federated business insights and reporting teams, data stewards, and business stakeholders working within our strategic data platform and ecosystem.

You will:

• Develop and implement a data & AI community engagement strategy aligned with broader D&A priorities, defining objectives, engagement streams, and success metrics in collaboration with SMEs and stakeholders.
• Lead engagement with key community groups such as federated insights teams, data stewards, and data platform users, executing a calendar of initiatives like campaigns, hackathons, and lunch & learns.
• Ensure all community content and communications align with data governance and platform standards, supporting the standardisation of data practices and tool usage across teams.
• Collaborate with data capability and governance specialists to embed effective data management into everyday processes and align activities with learning programs.
• Engage with stakeholders to understand community needs and adapt messaging to reflect evolving regulatory expectations, platform developments, and capability requirements, while monitoring engagement effectiveness and sharing insights.
• Curate and facilitate community content and peer-to-peer knowledge sharing, build trusted relationships across stakeholders, and coach champions to highlight success stories and encourage positive data behaviours.

About you

To succeed in this role, you will have a solid foundation in data and analytics ecosystems, particularly within insurance or financial services, and the ability to think strategically while owning hands-on execution. You’ll be a skilled communicator and collaborator, passionate about building data culture and translating technical concepts into accessible, engaging content.

You will have

• Proven experience in stakeholder engagement, change management, data & AI adoption, or capability development within large, federated and/or regulated organisations.
• Solid understanding of data literacy, governance frameworks, federated data models, and stewardship practices.
• Strong strategic planning and execution skills, with experience leading engagement campaigns and community initiatives.
• Exceptional communication, facilitation, and storytelling abilities to engage diverse audiences.
• Skilled in simplifying complex technical concepts into clear, relevant messaging and content.
• Proven ability to build trusted relationships across technical, business, and executive stakeholders, and foster a culture of learning and collaboration.

About QBE

We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage. We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner.

And our people will be at the centre of our success. We’re proud to work together, and encourage each other enable resilience for our customers, our environment, our economies, and our communities. With more than more than 13,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind.

We believe this is our moment – what if it was yours too? Your career at QBE — let’s make it happen!

Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

• ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance
• Life Leave, supporting the life events we all experience, leaving your annual leave for rest
• Free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
• 18 weeks’ gender-equal flexible leave for all new parents, including paid super
• Voluntary super contributions and company matching
• Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums
• A range of discounts on insurance products, car hire, hotels, goods and services

Rewards & Recognition

We value our employee’s experience with us and are proud to have been recognised for the following awards:

• 2025 Winner of Excellence in Diversity, Equity & Inclusion Award at the Insurance Business Australia Awards for our Respect@QBE program
• 2023 Most Inclusive Workplace at the Australian HR Institute (AHRI) Awards 
• 2021 LinkedIn Top Employer & HRD Employer of Choice
• 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards
• Platinum employer on the Australian Workplace Equality Index (AWEI) – the definitive national benchmark on LGBTQI+ workplace inclusion
• Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates
• Family Friendly Workplace accredited employer since 2021

Apply now

APPLY NOW and let’s make it happen! 

Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.

QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected]

Skills:

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.