- Great opportunity to make a positive and tangible impact
- Join a global company with a genuine culture
- Remuneration commensurate with experience with flexible working arrangements
About the Opportunity
At Crawford, we value our people; as such, we hire for attitude and train for skill and offer a supportive and positive work environment, so our people are always developing their skills and expertise.
The role will Transform data into trusted insights and decision-ready reporting by delivering high-quality dashboards, self-service semantic models, and analytics products. This role partners with stakeholders to define requirements, develop and maintain Tableau and Power BI reporting assets, and improves data quality, governance and automation across client and operational reporting.
Please note that this role has an opportunity for an immediate start, and we are open to applicants that reside outside of Sydney.
To be successful in this role, you will need:
- Demonstrated experience delivering end-to-end BI solutions (requirements → data prep/model → dashboards → enablement) using Power BI.
- Strong working knowledge of Tableau for maintaining and enhancing existing content.
- Advanced Excel capability and strong numeracy; able to build and validate complex spreadsheets and reconciliations.
- Strong SQL skills and solid understanding of data modelling, ETL/ELT and data warehousing fundamentals.
- Proficiency with DAX and Power Query; able to build complex measures and transformations.
- Working knowledge of Python for data analysis and automation (e.g., scripting data validation, transformation, and API-based extraction).
- Analytical, logical and critical thinking; high attention to detail and strong quality mindset.
- Strong communication skills—able to explain technical concepts to non-technical audiences and influence outcomes.
- Organised and self-directed with proven ability to manage competing priorities and deliver to deadlines.
- Experience working with sensitive or confidential information and applying appropriate governance and security controls.
- Exposure to Agile/Scrum ways of working is beneficial.
Key Accountabilities
- Design, develop and maintain interactive dashboards and reports aligned to stakeholder and client requirements, with a primary focus on Microsoft Power BI and supporting Tableau where required.
- Create robust and scalable data models (datasets/semantic models) and reusable reporting components to support consistent metrics and self-service reporting.
- Integrate and transform data from multiple sources (e.g., Snowflake, SQL databases, APIs, Excel, SharePoint and line-of-business platforms) using appropriate ETL/ELT patterns.
- Gather and translate reporting requirements into clear technical specifications; validate outputs with stakeholders and iterate based on feedback.
- Develop and optimise DAX measures, calculated columns and Power Query M transformations; write and optimise SQL queries to support reporting needs.
- Apply performance optimisation and best-practice information design to ensure dashboards are fast, usable and accessible.
- Implement and maintain security and access controls (e.g., row-level security) to protect sensitive information and meet governance requirements.
- Sense-check data and investigate anomalies; improve data quality through validation rules, reconciliation and automated checks.
- Produce scheduled and ad-hoc reporting, including commentary and insights (trends, outliers, lead/lag indicators) that support operational and strategic decision-making.
- Document data models, metric definitions, data lineage assumptions, and report guides to support supportability and auditability.
- Provide training, enablement and support to business users to increase adoption and raise data literacy; promote best practices for data management and stewardship.
- Identify opportunities to automate data capture, reporting refresh and distribution, reducing manual effort and improving consistency.
- Develop lightweight Python scripts to automate repeatable data tasks (e.g., data validation, transformation, reconciliation, and API-based extraction) where appropriate
About Crawford
Crawford is the world’s largest publicly listed claims management company operating in more than 70 countries. Crawford has been in operation for over 80 years and is committed to restoring and enhancing lives, businesses, and communities affected by natural disasters and catastrophic events.
Crawford is the only provider in Australia to offer services across the entire claim lifecycle – from ‘first notification of loss’ through to litigation:
- Loss adjusting – property, major and complex loss, catastrophe response
- Third party administration (Crawford TPA is a Lloyd’s accredited provider)
- Forensic accounting including business interruption expertise
- Cyber response
- Managed repair services (Contractor Connection)
- Quantity surveying, forensic engineering & building consultancy (CRD Building Consultants)
To learn more about Crawford, please visit www.crawco.com.au.
Crawford is committed to being an inclusive workplace that employs and retains the best and most diverse talent. We value diversity of thought, experience and perspective and aim to create a workplace where our people feel valued, respected, and empowered. We welcome applications from Aboriginal and Torres Strait Islander peoples and from people of all backgrounds regardless of gender identity, age, sexual orientation, disability, or ethnicity.
It is the policy of Crawford that all successful employees consent to a national police check. To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status.
Interested? Please submit a short cover letter explaining why you are suitable for the role along with your resume.
