The Data & Integration Consultant assists in developing and implementing integration solutions for clients. Responsibilities include collaborating with stakeholders, designing integration processes, troubleshooting issues, and optimizing workflows, all while ensuring compliance with best practices and client support.
The Integration Specialist is a supporting role that assists the Technical Lead in the development, testing, and implementation of integration solutions for clients. They collaborate with a wide range of stakeholders—including business analysts, developers, project managers, and end-users—to grasp the client's needs, requirements, and objectives thoroughly.
Roles & responsibilities:
Consulting
- Collaborate with cross-functional teams to understand business requirements and design effective integration solutions.
- Design, develop, implement, and maintain integration processes.
- Configure APIs, connectors, and other integration components to facilitate seamless data exchange between systems.
- Troubleshoot and resolve integration issues in a timely manner to ensure smooth operation of critical business processes.
- Conduct thorough testing of integration solutions to ensure reliability, performance, and data accuracy.
- Optimise integration workflows to enhance performance, reliability, and scalability.
- Stay current with industry trends and best practices in integration technologies and methodologies.
- Contribute to the continuous improvement of integration standards, processes, and tools within the organisation.
- Work on support tickets to maintain and enhance existing deployed integration flows.
Business Development/Leadership/Strategy
- Promote and encourage innovation within the team
- Oversee complete process framework as per the ITIL best practices and standards
- Continuously streamline critical data environment processes to achieve best operations practices.
- Lead all operational problem resolutions in data environment to ensure problems and incidents are properly addressed and resolved within agreed SLA’s
- Driving a team of 3-4 members to meet KPIs
- Manage all system handover tasks from development owners to bed down into BAU.
- Confidently propose longer-term solutions with knowledge of SQL in an enterprise environment and using tools such as SSRS, SSIS and Visual Studio
Client Support
- Respond to client support questions and requests via phone or email where necessary
- Provide technical guidance
Risk & Compliance
- Comply with relevant firm and industry legislation and incorporate into practices and processes as relevant
- Report all identified risks, breaches
- Comply with relevant WH&S legislation, adhering to reasonable instructions, work procedures and practices to maintain the health and safety of the team
- Report all work place hazards and incidents
Key performance indicators:
- Agreed upon through the performance measurement process with the Managing Partner
Special conditions:
- Ordinary full-time hours: 38 hours per week between 8am – 6pm
- On occasion some out of hours work may be required – please note unpaid overtime may also be required on occasions
Selection criteria:
Skills/Knowledge/Experience
- Excellent written and verbal communication skills
- Strong interpersonal skills
- Strong problem solving skills
- Extremely organised and detail oriented
- Manage conflicting priorities
- Ability to grasp and apply new concepts
- Bachelor's degree in computer science, information technology, or related field. Bachelor's degree in Computer Science, Information Technology, or a related field.
- 1-2 years of experience in integration development, preferably with MuleSoft or Oracle Integration Cloud.
- Strong understanding of integration patterns, protocols, and standards (e.g., REST, SOAP, JSON, XML).
- Proficiency in Java or other programming languages commonly used in integration development.
- Familiarity with cloud platforms (e.g., Salesforce, Oracle Fusion) and enterprise architecture is a plus.
- Excellent problem-solving skills and attention to detail.
- Effective communication and interpersonal skills, with the ability to collaborate effectively with team members and stakeholders.
- Proven ability to work in a fast-paced, dynamic environment and adapt to changing priorities.
- Passion for learning and professional development, with a desire to grow as part of an expanding team.
- Relevant certifications in MuleSoft and Oracle Integration Cloud (preferred)
Top Skills
Java
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