FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions.
At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients’ needs and exceeding their expectations.
Job Description
FactSet’s Data Solutions primary goal is to create high value differentiated data available for the FactSet workstation and for enterprise end users via direct DataFeeds. Data Solutions partners with various strategic business units to understand the most important industry content initiatives that will help fuel growth and provides a connected data experience for our clients.
Data Solutions is focused on delivering value to our clients in the way they want to consume it, through a suite of product and solution offerings. Whether a client needs market, company, or alternative data, our data delivery services provide data through direct delivery of local copies of DataFeeds, APIs, and cloud-based options.
Due to our continuing growth, we are seeking highly skilled and motivated individuals to join the Data Solutions group as a DataFeed Implementation Specialist.
You will be given immediate responsibility, working directly on exciting and challenging projects and delivering business solutions for our clients. You will be responsible for new DataFeed implementations, including pre-sales activity, gathering client requirements, preparing sample files, process design, implementation, and testing. You will work closely with Sales teams, Solution Design, Technical Account Managers (TAM), Product Management, and Consulting teams throughout the client trial and implementation phases.
You will gain exposure to the entire Data Solutions product suite which includes Standard DataFeeds (FactSet proprietary and third-party content), Benchmark DataFeeds, APIs, Real-Time products, and Cloud solutions, and learn to design solutions tailored to each client using a combination of Data Solutions products. Implementation specialists coordinate all large-scale implementations that require their expertise and are the main point of contact for clients and internal stakeholders during the implementation phase.
Other responsibilities include, but are not limited to:
- Client relationship management
- External and internal training
- Involvement in product development through client feedback
- Support escalation for existing clients
Requirements and Skills
We welcome ambitious team players with a proven ability to take the initiative and find creative solutions to client problems, with a desire to continually learn and develop in an ever-changing environment.
- Experience with analyzing large amounts of data, ideally within relational databases.
- Strong numerical, analytical, and problem-solving skills. Knowledge of SQL or Python a plus.
- Experience working with users who consume data via feeds or are familiar with ETL processes.
- Interest in learning new technologies and how multiple systems work together.
- Ability to work independently and collaboratively with team members in other offices.
- 3+ years in a client-facing role, preferably with experience overseeing large-scale project rollouts.
- Strategic thinker with the ability to see the big picture, but also execute tactical day-to-day tasks and projects.
- Strong project management skills, and ability to work on multiple projects with shifting priorities.
- Good understanding of FactSet Proprietary Content and Equity/Fixed Income benchmarks.
- Verbal and written fluency in English and Japanese.
Company Overview:
FactSet (NYSE:FDS | NASDAQ:FDS) helps the financial community to see more, think bigger, and work better. Our digital platform and enterprise solutions deliver financial data, analytics, and open technology to more than 8,200 global clients, including over 200,000 individual users. Clients across the buy-side and sell-side, as well as wealth managers, private equity firms, and corporations, achieve more every day with our comprehensive and connected content, flexible next-generation workflow solutions, and client-centric specialized support. As a member of the S&P 500, we are committed to sustainable growth and have been recognized among the Best Places to Work in 2023 by Glassdoor as a Glassdoor Employees’ Choice Award winner. Learn more at www.factset.com and follow us on X and LinkedIn.
At FactSet, we celebrate difference of thought, experience, and perspective. Qualified applicants will be considered for employment without regard to characteristics protected by law.
