Digital Transformation Manager

• Help drive positive change by supporting health equity, sustainability, and community-focused initiatives
• Work with experienced and skilled colleagues who support and inspire one another to achieve collective success
• Take advantage of our free on site gym and fitness classes

Whatever your ambitions, take your career further than you ever imagined. If you’ve never considered insurance before, think again! With diverse, meaningful projects and a global network of opportunities, we offer so much more.  

We invest in our people and partnerships. Our learning experiences are vast, including exclusive industry accreditation, and we're building capability for the future, both for TAL and the broader industry. When challenges arise (and they will), our supportive team will be there to help you grow.  

As a Digital Transformation Manager, you will lead the digital transformation of our communication platforms. This role focuses on building out our digital communication strategies to enhance customer engagement and drive better operational efficiencies.

In this role you will:

• Drive the transition from legacy communication systems to new digital platforms.
• Develop and present business cases to influence stakeholders and secure buy-in for digital initiatives.
• Implement and manage digital communication strategies to ensure seamless and effective customer interactions.
• Collaborate with cross-functional teams to integrate and optimise digital technologies.
• Ensure compliance with regulatory requirements and maintain business continuity during transformation projects.

• Proven experience in digital communications and transformation within a managerial role.
• Strong knowledge of digital platforms, customer engagement strategies, and content management systems.
• Ability to develop business cases, influence stakeholders, and translate vision into actionable plans.
• Familiarity with agile methodologies, data privacy, cybersecurity, and regulatory compliance in digital communications.
• Relevant qualifications in Technology, Business, or a related field.

TAL is one of Australia’s leading life insurers, committed to inclusion, and supporting the career growth of our diverse workforce. We’re proud to be:  

• An Inclusive Employer – Recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency and Bronze Tier Status within the Australian Workplace Equality Index  

• Diversity Champions – Member of Diversity Council Australia, Australian Disability Network, Pride in Diversity and Champions of Change  

• Reconciliation Advocates – Read our Innovate Reconciliation Action Plan. 

• We welcome applications from people with diverse experiences, perspectives and backgrounds including Aboriginal and Torres Strait Islander people, caregivers, individuals living with disabilities, people from culturally diverse backgrounds and the LGBTIQ+ community.  

• Need adjustments during the recruitment process? Let our team know by getting in touch with us here.—we’re here to support you. 

You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems.   

As part of the recruitment process, there are several checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks.  

#LI-Hybrid   

Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.

If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.