The Director of Client Service will drive client acquisition, revenue generation, and maintain C-level relationships in the Telecom, Media, and Tech sectors across the UK and Europe.
We are seeking a Director, Client Service with deep experience in the Telecom, Media, and Technology sectors to join our growing UK and European team. In this role, you will collaborate closely with a cross-functional ecosystem, including Growth (sales), Client Partners (customer success), and practice leaders to strengthen our value proposition and drive a unified go-to-market approach. You will also serve as a strategic ambassador, engaging with senior executive-level clients to champion our regional vision and expand Bounteous x Accolite’s market presence.
The ideal candidate is a strategic business builder with expertise in enterprise sales across Telecom, Media, and Technology, and a proven ability to open new markets and drive sustainable revenue growth. This high-visibility role reports directly to the Vice President of Sales for EMEA.
Role and Responsibilities
- Drive new client acquisition and deliver measurable growth by opening accounts in the UK and Europe within the Telecom, Media, and Technology sectors
- Own revenue generation goals, including order book closure and annual revenue earned for the region
- Build and maintain executive-level relationships with CMOs, CIOs, CTOs, and other senior stakeholders, positioning Bounteous x Accolite as a trusted digital transformation partner
- Lead the development, implementation, and evaluation of go-to-market and operational plans to expand market presence and increase share of wallet in target accounts
- Partner with global cross-functional teams (Growth, Client Partners, Practices, and Delivery) to develop compelling value propositions, innovative offerings, and tailored solutions for clients
- Support marketing initiatives to strengthen brand visibility, generate new leads, and contribute to thought leadership in the TMT sector
- Increase penetration into multiple buying centers within existing client organizations, ensuring long-term account growth and client satisfaction
- Serve as a strategic ambassador for Bounteous x Accolite in the UK and European markets, engaging in industry events, conferences, and client forums to expand presence and influence
Preferred Qualifications
- Proven track record of new sales success and revenue growth in the Telecom, Media, and Technology sectors
- Extensive understanding of the UK/European TMT market, with strong C-level executive relationships and references to build pipeline
- Commercial acumen with the ability to co-create innovative propositions in partnership with delivery and practice teams
- Excellent communication, interpersonal, and presentation skills, with an outstanding executive presence and comfort engaging senior decision-makers
- Strong problem-solving, decision-making, and solution-oriented mindset with the ability to adapt in fast-paced, changing environments
- Experience managing multiple projects simultaneously and collaborating across distributed teams in remote or global environments
- Proficiency in written and verbal communication, with the ability to author client proposals, strategic presentations, and market-facing material
- Demonstrated ability to drive customer satisfaction and expand into new buying centers within complex accounts
Location & Travel Requirements
- Base location: London
- Must be on-site with client in London 2–3 days per week; remaining time may be remote or at Bounteous x Accolite offices (based in London)
- Occasional travel across the UK/Europe may be required for client development and industry events
Top Skills
Digital Transformation
Media
Technology
Telecom
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The Sales Director will drive new client acquisition and revenue growth in the Telecom, Media, and Technology sectors across the UK and Europe, building executive relationships and implementing strategic plans for market expansion.
Top Skills:
MediaTechnologyTelecom
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