Director, Deliver

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Supply Chain Deliver

Job Sub Function:

Warehouse & Distribution

Job Category:

People Leader

All Job Posting Locations:

North Ryde, New South Wales, Australia

Job Description:

• Great Place to Work® Certified – 2025
• Transform warehousing and distribution for J&J ANZ
• Strategic leadership opportunity

ABOUT MEDTECH

Fuelled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalised treatments.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

THE OPPORTUNITY

Reporting into the Senior Director, Supply Chain, ANZ, we have an exciting opportunity for a Director, Deliver to lead Operations for J&J MedTech ANZ, with a strong focus on Warehousing & Distribution, Transportation and 3rd‑party logistics. In this role you will drive the transformation of Operations into a modern, future‑proof supply chain, deeply understanding our customers, delivering service excellence and enabling profitable growth for J&J. You will also lead and inspire large, cross‑functional teams to achieve measurable operational improvements.

RESPONSIBILITIES

• Lead Warehousing & Distribution for J&J MedTech across Australia & New Zealand, providing clear regional ownership for operational performance and safety.
• Own the modernization agenda: eliminate waste, introduce automation, and optimise warehouse cost-to-serve to future-proof operations.
• Drive exceptional customer service by translating customer needs into measurable SLA/KPI targets and reliable delivery.
• Set and execute an end-to-end Operations strategy that balances short-term business delivery with long-term capability building to secure competitive advantage.

• Lead Operations across all ANZ warehouse sites through a network of state-based Operations Managers, ensuring consistent processes and standards.
• Build and manage strategic partnerships with 3PLs and vendors to unlock efficiency, innovation and customer value.
• Lead year-on-year Cost Improvement Plans (CIP), identifying opportunities and delivering sustainable savings while protecting service levels.
• Oversee operational governance: budget, performance reporting, compliance, risk management and continuous improvement.
• Drive stakeholder engagement across commercial, supply chain and customer teams to prioritise the Operations agenda and implement pragmatic solutions.
• Manage talent, workforce planning and succession to build resilient, high-performing teams aligned to business needs.
• Champion Johnson & Johnson’s Credo and Leadership Imperatives, creating a purpose-driven culture that aligns team behaviour with enterprise goals.

ABOUT YOU

• 15+ years’ progressive leadership of complex Operations and multi‑site Warehousing.
• Proven ability to lead large teams, inspire followership and develop high‑performing leaders.
• Deep expertise in 3PL/partner relationship management and customer account management, including SLAs and commercial negotiations.
• Track record of delivering operational improvements, cost optimisation and automation initiatives.
• Experience in the MedTech sector is highly regarded.
• Lean / Six Sigma certification (Green or Black Belt) advantageous.

COMPANY CULTURE

• Competitive remuneration package.
• Continuous training and support.
• Award-winning leadership development programs.
• Inclusive, flexible, and accessible working arrangements.
• Equal opportunity employer supporting diversity and inclusion.

WHY CHOOSE US:

• Competitive remuneration package and continuous training.
• Supportive environment with award-winning leadership development programs.
• Inclusive, flexible, and accessible working arrangements for all.

OUR BENEFITS:

• Up to 18 weeks of parental leave to support new parents.
• 4 days of volunteer leave to give back to the community.
• Option to purchase up to 2 weeks of additional annual leave for extra time off.
• Enjoy a dedicated Wellbeing Day to prioritise self-care.
• Global Wellness Reimbursement of $780 per year for healthy eating, exercise, or mindfulness activities.
• Access to an Employee Assistance Program for personal and professional support.
• Enhanced leave provisions for compassionate (caregiver) leave, providing up to 30 days of additional support.
• Life insurance coverage for added peace of mind.

 And much more...

Great Place to Work® Certified – 2025

Great Place to Work® Certification recognises employers who create outstanding employee experience. The certification process is recognised worldwide as the global benchmark for identifying outstanding workplaces.   

Johnson & Johnson - Australia and New Zealand were certified as a Great Place to Work® in ANZ in its first year of participation.

Required Skills:

Preferred Skills:

Collaborating, Compliance Management, Cost Management, Demand Forecasting, Developing Others, Distribution Management, Distribution Resource Planning (DRP), Fact-Based Decision Making, Inclusive Leadership, Inventory Optimization, Leadership, Operations Management, Order Management, Organizing, Standard Operating Procedure (SOP), Strategic Supply Chain Management, Transportation Management, Warehouse Management