Director, Finance, Pharmacy Operations

At Chewy, we strive to be the most trusted and convenient online destination for pet parents and our partners - vets and service providers - alike! Our success is measured by the happiness of the people and pets we serve, not simply by the amount of pet supplies we deliver. That's why we continue to think outside the Chewy box to delight, surprise, and thank our loyal pet lovers!
Our Opportunity:
Chewy is seeking a Director, Finance - Pharmacy Operations to lead our Pharmacy Finance team within the Operations and Customer Service organization. This leader will partner with business owners, HR, technologists, and other Finance leaders to the operating and capital expenditures for our Fulfillment Center and Compounding network in support of our mission. The role will directly own budgeting, forecasting, and reporting for these costs including CEO and CFO level interactions. The ideal candidate will have exceptional communication skills both written and verbal, successful relevant experience with Executive level engagement, and demonstrated success operating at depth to provide insights to deliver results. This role must balance many deliverables simultaneously, improve and transform processes and relationships across several different and expanding business models, and display strong leadership and development skills both with direct reports and across the broader organization. This role will report to the Senior Director, Operations Finance for Chewy. Your primary business partners are located at Chewy's Headquarters in Plantation, FL and the fulfillment center with pharmacy operations in Clayton, IN.
What You'll Do

• Deliver accurate budgets, forecasts, and reporting for Chewy's fulfillment center and compounding operations, using results to drive decisions that achieve financial plans
• Collaborate with Fulfillment, Logistics, Merchandising, and Marketing to improve decision-making and financial results
• Manage multiple projects simultaneously in a fast-paced environment
• Lead and develop a team of 4-5, including hiring and coaching to build a high-performing team

What You'll Need

• 10+ years of experience in finance or analytics; familiarity with e-commerce, CPG, or retail business models preferred
• MBA or equivalent experience preferred
• Experience in Supply Chain, Logistics, Fulfillment, distribution center, or operations
• Strong process and change management skills, including managing systems and stakeholders
• Exceptional written and verbal communication skills; able to distill complex information clearly and succinctly
• Strong data visualization skills and familiarity with BI tools and management reporting systems (Oracle preferred)
• Advanced analytical skills with ability to drill into details while also seeing the big picture
• Entrepreneurial, results-oriented leader with a hands-on approach; comfortable in both scaling and established environments
• Collaborative and meticulous, with strong ownership and execution focus
• Proven ability to self-start, manage multiple priorities, and deliver results in ambiguous, fast-changing environments
• Experience leading and building high-performing teams
• Light travel required

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
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