Director, Global Human Resources
MANAGER: SVP, People & Culture
DIRECT REPORT: HR Manager India, Learning & HR Business Partner, HR Business Partner
Position Charter:
At Percona, people are everything. The Director of Global HR plays a pivotal role in ensuring the seamless and efficient operation of our core human resources functions across a globally distributed workforce. From onboarding to offboarding – and every stage in between – this role serves as a trusted advisor to staff, contractors, and managers at every level through Percona.
Reporting to the SVP of People & Culture and collaborating closely with Talent Acquisition and Learning & Development, the Director of Global HR must be a strategic partner who is globally minded, proactive, adaptable, and solutions-oriented. Success in this role requires anticipating the evolving needs of a dynamic, globally distributed organization while developing and refining programs that drive efficiency, engagement, and compliance.
With a business partner mindset, the ideal candidate is self-motivated, diligent, and approachable—someone who thrives in ambiguity, embraces complexity, and ensures that HR remains a seamless, empowering experience for staff around the world.
What You Will Do:
Establish and maintain trusted relationships throughout the organization in support of the business and the people experience - be a senior-level business partner whom others can depend on for timely, accurate, proactive, and impactful action and consultation – and manage a small team with the same ideals
Serve as a trusted advisor to director-level leaders and above, demonstrating active listening, critical thinking, and a keen ability to distill complex issues into clear, synthesized insights
Expertly navigate the complexities of HR decision-making, balancing the diverse needs, motivations, and agendas of multiple stakeholders – apply sound judgment, reason, and logic to resolve ambiguous situations while maintaining empathy and objectivity
Provide thoughtful, well-balanced recommendations that foster collaboration and drive effective decision-making to the SVP of People & Culture and other leaders throughout the organization
Anticipate the needs of organization by recommending and developing impactful HR programs that lead to a higher level of engagement, productivity, and personal and professional growth
Project manage, refine, and be a senior HR leader for a variety of HR programs that positively impact the journey of our staff from onboarding to off-boarding and everything in between
Navigate the complexities of global compliance with confidence, bringing a strong point of view informed by hands-on experience as a global HR generalist
Oversee and coordinate daily operations of the core HR functions - benefits, policies, fielding staff relations, data management, comp/bonus guidance and changes, and staff communications
Develop a ‘way to work’ that identifies areas of improvement that supports a growing and scaling business including discovering those things we shouldn’t be doing, partnering with other groups, and constantly finding a better more efficient way
Be an active participant with the People & Culture leadership to create progressive and differentiated HR initiatives that support an integrated approach to talent management
Effectively manage benefits administration in various countries from broker management to staff support including renewal project management, open enrollment, participant inquiry response, tracking, education, and participant administration
Facilitate 401(k) investment committee and manage provider
Develop and manage wellness programs - physical, emotional, and financial
Drive the performance management program and ensure integration with compensation and learning & development initiatives
Ensure HR systems effectively support the business including HRIS, payroll integration, benefits enrollment, leave management, and onboarding tools
Own the HRIS workflows for all staff changes and create reports to support decision making and create insights
Monitor changes in compliance and make proactive recommendations to the SVP of People & Culture to maintain internal policies and adjust internal practices while managing risk including global sensibilities
As an HR expert, partner with internal constituents at all levels with an agile, curiosity, and development mindset to guide and facilitate staff relations leveraging a coaching skillset while also identifying gap patterns within leadership
Partner with Talent Acquisition to support effective transition of people from candidate to staff
Oversee and coordinate staff offboarding, continuing to respect all Perconians and to evaluate and mitigate any risk
Monitor various people analytics dimensions to understand the staff lifecycle and staff engagement and proactively make recommendations using data as a backdrop
Be an active participant of the HR communication strategy by suggesting proactive communication and effectively responding to current events
Identify and suggest learning & development opportunities to elevate the people experience
Embody and champion our culture and values to enhance the reputation that Percona is an amazing place to work
Manage a small staff to coach, guide, and develop while balancing empowerment and accountability
During emergent issues that arise globally, work closely with the SVP of People & Culture to strategize, develop, and implement an effective response plan
Your Experience:
Minimum BS/BA in business administration or related field
Experience working for a globally distributed company with a large population in the United States
Total HR experience of 8-12 years with at least 5 years in an HR management role and a couple years in a global capacity
Proven HR systems experience
Deep understanding of US employment compliance, with the ability to navigate and adapt to diverse non-US employment standards; comfortable managing global employment considerations at a high level
Exceptional communication skills, both written and verbal
Self-starter, highly organized, proactive, detail oriented, and capable of managing multiple simultaneous projects
Exceptional leadership skills and effective cross-functional communicator
What Will Make You Stand Out:
SPHR, SHRM-SCP certified
Experience with remote workforces
Experience supporting employees in Canada, India, and various countries in Europe
Experience working with a set of staff that is a blend of employees and contractors
Personal attributes:
Global sensibilities
Pride and ownership of meeting expectations
Analytical
Creative
Adaptable, resourceful, able to work within ambiguity
Creative and curious - find a better way
Strong interpersonal skills - diplomatic, tactful, excitable but balanced
Highly organized, dependable, and reliable
Why Percona?
At Percona, we believe an open world is a better world. Our mission is to enable everyone to innovate freely, by providing the best open source database software, support, and services. We make databases and applications run better through a unique combination of expertise and open source software built with the community for you. Our technical teams are experts in MySQL, MongoDB, PostgreSQL, and MariaDB.
Percona is proud to be a remote-only and globally dispersed workforce – we have colleagues in more than 50 countries! We offer a collaborative, highly-engaged culture where your ideas are welcome and your voice is heard.
Our staff receives generous benefits including flexible work hours and various paid time off programs, all your equipment for your remote office, funds for career development (external training, certifications, conferences), ongoing connectivity allowances, and the opportunity to participate in our equity incentive plan. We also have benefits that support a healthy work/life balance such as The Percona Adventure Team, Work-from-Anywhere, FlowDays, FryDays, and overall flexibility. We also support being socially responsible through our PAVE volunteering program and Women Transforming Technology.
If you love the idea of working with a high-growth tech company that is one of the best in the business and known globally as a leader in the open-source database space, let’s talk!
Connect with us and stay up to date on our latest news and developments by following us on LinkedIn and Twitter. We look forward to connecting with you!
