Cochlear is the global market leader in implant hearing solutions. Cochlear's mission is to help people hear and be heard. Around the world, more people chose a Cochlear-branded hearing implant system than any other. A Cochlear Implant is an electronic device that is surgically implanted under the skin near the ear that restores hearing to those who suffer from severe hearing loss. It’s an incredible piece of engineering and the only product in the world that restores a sense through technology. Imagine using your experience to help people around the world to hear again. We can offer a unique opportunity to join Cochlear, an iconic Australian company, leading the world in implantable hearing solutions. Our mission is to help more people to hear.
Cochlear has an exciting opportunity for a Director of User Experience (UX) to shape the design and usability of our innovative hearing solutions. Based in our Macquarie office, this leadership role is critical in ensuring our products and services meet the needs of healthcare professionals and patients.
As Director of UX, you will lead a team of UX designers and researchers, driving the development and execution of a user-centred design strategy. You will collaborate closely with stakeholders across product management, engineering, and clinical teams to advocate for UX best practices and ensure design decisions align with both user needs and business objectives. Your leadership will foster a culture of innovation and excellence, helping to deliver intuitive and impactful user experiences.
Responsibilities include:
- Lead and mentor a team of UX designers, researchers, and developers, fostering a collaborative and innovative environment.
- Develop and execute the UX vision, strategy, and roadmap for the company's product and service offering.
- Oversee user research and testing activities to gather insights on user needs, pain points, and behaviours.
- Drive the design process from concept to final product, ensuring that designs are intuitive, safe, and effective for medical professionals and patients.
- Collaborate with internal and external stakeholders to align on product goals, timelines, and design requirements.
- Ensure UX design processes and outcomes comply with regulatory requirements, safety standards, and industry best practices.
What makes this opportunity unique?
This role offers the chance to lead a multidisciplinary team and drive the UX strategy for a global leader in implantable hearing solutions. You will have the opportunity to work on innovative projects that directly impact the lives of healthcare professionals and patients, ensuring that Cochlear’s products and services are user-friendly and effective.
About You:
As we grow our operations, we are looking for people who share our passion for delivering quality hearing solutions to our customers. To add value to Cochlear in this role, you'll be able to demonstrate the following skills and experience:
Essential:
- Bachelor’s or Master’s degree in Design, Interaction Design, Industrial Design, or related field with commensurate industry experience.
- 10+ years of experience in user experience design, with at least 5 years in a leadership role.
- Proven experience leading and mentoring UX teams and managing cross-functional relationships.
- Expertise in user research methodologies, usability testing, and human-centered design principles.
- Strong proficiency with design tools such as Figma, FigJam, Maze, TheyDo, etc.
- Experience creating wireframes, prototypes, and interactive mock-ups.
- Excellent communication skills, with the ability to present and advocate for UX concepts to both technical and non-technical stakeholders.
- A strong portfolio that demonstrates successful design projects, particularly in healthcare or medical devices.
Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a life full of hearing. We aim to give people the best lifelong hearing experience and access to innovative future technologies. We collaborate with the industry’s best clinical, research and support networks. That’s why more people choose Cochlear than any other hearing implant company. Learn and grow with us as we tackle the most complex challenges in helping more people to hear and experience life’s opportunities.
If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below.
#CochlearCareers
How we recognise your contribution
We want Cochlear to be a place where our people truly enjoy coming to work. Through our internal programs and employee benefits, we aim to create an environment where our people will feel value and supported. Whether your focus is on continuous learning, professional development or simply finding an environment which enables you to thrive whilst balancing family or personal life commitments, then we have several programs in place to support you.
For more information about Life at Cochlear, visit www.cochlearcareers.com
At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. We offer flexible working arrangements, and we understand flexibility is not the same for everyone. We're open to a conversation about what flexibility means for you.
