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WISE

Due Diligence Senior Team Lead

Posted 5 Hours Ago
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Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Mid level
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Mid level
As a Due Diligence Senior Lead at Wise, you will drive strategy and operational excellence in customer onboarding across products and currencies. Responsibilities include leading teams, creating processes, data analysis, and improving performance while ensuring compliance with regulations. You will communicate with product teams and support team development while managing regulatory obligations efficiently.
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Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

Job Description

We’re looking for a Due Diligence Senior Lead to join our Due Diligence team in Kuala Lumpur. This role is a unique opportunity to have an impact on Wise’s mission, grow as a lead and help save millions more people money. 

Your mission: 

This role is a unique opportunity to have an impact on Wise’s mission, develop with a high-performing team and help save millions more people money.

Your mission is to drive strategy, collaboration, innovation and operational excellence around customer onboarding for current and new products and currencies. The DD Senior lead is a strong leader with a mindset that allows them to create a vision to build and execute processes that put our customers first while being aware of the risks surrounding the industry-specific products and requirements set by regulations and partners.

The role as a Due Diligence Senior Lead gives you the opportunity to:

  • Create an overall direction for the team, implementing this strategy through strong communication that includes a plan of action, clear expectations and accountability.

  • Lead teams and team leads on strategic, operational, administrative and process levels, creating a governance and oversight structure. 

  • Establish team scope, provide vision and an execution plan to internally market the value-add of the team capability and expertise. 

  • Create a data driven framework to identify, collect, analyse and interpret valuable aspects of the team’s daily work.

  • Plan capacity and own performance improvement for the team

  • Establish effective operational processes, task allocation, training and performance management with a tightly managed cost base;

  • Drive and support communication with the product teams and provide valuable insights for enhancements from the customer's and teams perspective.

Qualifications

​​​​​​As a DD Senior Lead you have a Relationship Mind-set to:

  • Act as an effective liaison with product, compliance and operational KYC teams to ensure clear communication of decisions and policies, identify and drive opportunities and enable a process improvement escalation path;

  • Collaborate with internal teams in various offices and departments to manage operational impact of process changes within the team. 

  • Proactively document and communicate team progress, challenges and plans on a global level.

  • Onboard and support team leads in their growth and development

As a DD Senior Lead you have a Compliance Mind-set to:

  • Ensure team’s understanding of our regulatory obligations, how our policies fulfil them and how our risk-based approach deters and prevents money laundering and financial crime;

  • Support development of compliance knowledge and provide advice within compliance operations and cross team, ensuring that we deliver on the banking partner experience while considering operational impact and cost scaling;

  • Ability to represent the policies, processes and auditable work to regulators and auditors while guaranteeing current documentation and accuracy of necessary work procedures;

As the DD Senior Lead you should have the following skills:

  • A minimum of 3+ years of experience in KYC/AML, financial crime, compliance, or a related field within the financial services industry.

  • At least 3+ years of leading medium to large sized teams. 

  • The ability to identify, create and apply processes, methods, knowledge, skills and experiences with the aim to achieve project objectives;

  • Good understanding and ability to analyse and move team’s metrics;

  • Great communication and presentations skills to support internal and external cross-team projects and audits;

  • Good understanding of the regulatory framework surrounding verification;

  • Passion for leading and living our company values;

  • Proven track record of taking individual ownership and responsibility as well as being a great team-player.

Additional Information

Please include a Cover Letter with your application, sharing the following: 

  1. Your motivation to join Wise and this role

  2. How you align to the Wise culture

  3. Your long term aspirations

  4. Your leadership style


Note: Please attach your cover letter as ONE document together with your resume, or by including your responses in the 'Reply to Hiring Team' section. 

Applications close: 16th February 2025 

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

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