E-Commerce / Online Sales Specialist

Position Summary

Create the unthinkable and #ReimagineYourFuture with Samsung, one of the most successful and fastest growing technology companies in the world. We are a dynamic business, launching an incredible number and range of new products every year. We firmly believe that our product ecosystem and portfolio of innovation set our brand apart.
We have an opportunity for you to join Samsung Electronics Australia as our E-Commerce / Online Sales Specialist in the Online Business (OB) division.
This role is both strategic and operational, where you will take ownership of Samsung's direct-to-consumer channel sales and be a key enabler to drive the execution of Samsung's online strategy.

Role and Responsibilities

Online Sales Strategy & Execution

• Drive the development and execution of Samsung Online Business strategy to achieve desired sales growth for respective products.

• Generate demand and provide sales forecast for respective products.

• Plan, execute, and manage the product range, pricing, and promotional activities across all online sales portals and partnership microsites.

• Brief and align with the wider team to ensure promotional activities are followed and executed according to plan.

• Monitor and analyse sales performance and provide actionable reports on sales conversions and promotional effectiveness.

Cross-Functional Collaboration

• Collaborate with the wider team to mine data for insights.

• Identify any issues on the system, work towards a sound resolution, and escalate any technical issues to the relevant stakeholders.

• Coordinate, cross-functionally and cross-divisionally, the ideation and execution of sell-out enhancement programs.

• Provide expert advice on web content management, information architecture and search engine optimisation for the organisation’s website.

• Drive web merchandising, web content, and web design in collaboration with the wider team to ensure the website delivers exceptional customer experience and sales conversions.

Skills and Qualifications

• Demonstrated experience in an e-commerce sales role

• Proven history of successfully launching new products/services into the Australian market

• Proven track-record of consistently achieving sales targets

• Prefer working in a highly entrepreneurial environment where being hands-on is critical to learning and the day-to-day running of the business

• Solid strategy development and analytical skills, sound business judgment, and the ability to provide direction to senior management

• Demonstrated creative background with experience in developing original ideas for digital audiences

• Understanding of all web based-tools and experience using content management systems.

What sets us apart from the rest?

At the heart of our DNA is the pursuit of excellence and bringing innovation to everyone, faster than anyone. Join a talented team of energetic, passionate and hardworking people that are committed to the customer and delivering solid results. In return, we will give you the tools to help nourish your development, wellbeing and fast-track your career. When you work for Samsung Australia, you can look forward to:

• Competitive Compensation: fair rewards for your skills and contributions.

• Free On-Site Parking: hassle-free commuting with no extra cost.

• Exclusive Employee Discounts: access incredible savings on Samsung products

• Retail Partner Discounts: expand your savings with discounts across 400+ retail partners

• Onsite Gym Access: stay active with modern fitness facilities.

• Monday Morning Boost: start your week right with barista-made coffee on us!

• Career Growth Opportunities: ongoing professional development to empower your success.

• Quarterly Connection Events: build meaningful connections and celebrate our shared purpose.

• Hybrid Work Model: we follow a hybrid model of 4 days in the office and 1 day working from home each week.

Join us and #ReimagineYourFuture.

The nature of this role and level of responsibility may require reasonable additional hours over and above 37.5 hours per week and may also require work outside of ordinary hours.

#LI-Midsenior #LI-SEAU

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