E2E Process Manager

Build your career and Australia’s future.

Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements.

We have an exciting opportunity at nbn, as the E2E Process Manager, reporting to the Senior Manager Technology Innovation & Delivery.

A bit about your role

In this role, you will be responsible for ensuring seamless end-to-end integration of business processes across New Developments and nbn.

Acting as the process authority, the role involves designing optimized “to-be” processes, leveraging system capabilities, and adopting industry best practices to deliver superior business outcomes.

This position requires deep process expertise, collaboration with Process Owners, and a focus on customer experience, continuous improvement, and alignment with strategic objectives, while maintaining flexibility to support team success.

A bit about you

The role requires a bachelor’s degree in Commerce, Business Administration, or a related field (or equivalent experience), with Lean or Lean Six Sigma certification preferred.

Candidates should have experience leading end-to-end process reviews, design, or optimization programs, along with strong analytical, problem-solving, and communication skills.

The position demands the ability to influence and align senior leaders, challenge the status quo, and drive enterprise-wide decisions. Successful candidates will be outcome-oriented, adaptable, and comfortable working in dynamic environments.

Life at nbn

To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.

A more inclusive working world

nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Gold Employer for three years running, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women.

We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing [email protected] or calling our Recruitment Accessibility Enquiry Line at +61 2 8918 9990. Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.

Where to from here?

We encourage you to apply even if you feel that you do not meet all of the above qualifications. Frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the qualifications. We encourage you to break that statistic and to apply. No one ever meets 100% of the requirements. We look forward to your application!

Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.

Please note that this is a 6-month Fixed-term opportunity and applications for this role will close at midnight, Tuesday 10th of February 2026.