We are seeking an experienced EA / Office Manager to join our global Support Services team, providing high-level support to the Head of APAC here at FNZ and managing our three dynamic Australian offices. Based in Sydney, this role also offers remote support for our Melbourne and Brisbane locations. This is a diverse and engaging opportunity, balancing structured responsibilities with a variety of tasks to keep things interesting.
If you’re highly organised, proactive, and thrive on delivering top-tier support, this role is perfect for you. Your strong communication skills will help you build relationships with internal and external stakeholders, while your tech-savviness and advanced Microsoft skills will ensure efficiency and seamless operations. Being a natural problem solver will also be highly beneficial.
The responsibilities will include:
Executive Support: Manage daily EA tasks, including diary and travel coordination, document organisation, and meeting preparation.
Meeting Coordination: Attend staff meetings, publish agendas, take minutes, track action items, and provide proactive follow-ups.
Office Administration: Oversee office operations, manage suppliers, track budgets, and ensure a high-functioning workspace.
Health & Safety: Implement policies, manage office security, and undertake Fire Marshal and First Aider training.
HR & Onboarding Support: Assist with new hire onboarding and ensure all office documentation is up to date.
Event & Board Meeting Support: Assist with executive and Board meeting preparations, providing on-site support when required.
Compliance & Facilities Management: Attend building management meetings, coordinate office moves, attend Fire Marshal and First Aider Training, and oversee workplace policies.
Team Collaboration: Provide cover for colleagues during absences and take on additional projects as needed.
What are we ideally looking for in a successful candidate?
Minimum of 3 years’ experience in a PA/EA/OM role.
Motivated to exceed expectations, and ability to represent company image & values.
Proactive mindset, eye for detail and perfectionists view of service standards.
Experience with managing people and service providers.
Good problem solver - logical and reactive in response to unexpected queries/circumstances.
Must demonstrate flexibility to get involved in tasks at all levels, and adaptability to juggle a range of different tasks and work extra hours to meet deadlines as required.
Relationship building skills essential for staff, customers, service providers.
A good working knowledge of Word, Excel and PowerPoint is required.
Confident, and able to take initiative given client and delivery-focused environment.
Independent, self-directing and delivery focused working style.
Good team communication skills, confident in dealing with internal and external clients.
An understanding of confidentiality issues and the use of discretion.
Why should you join us?
A competitive salary and excellent benefits, including full comprehensive health insurance, Life insurance, additional annual leave days after your first 12 months, sick days, and more.
Be part of a highly successful, rapidly growing, global business that is leading the delivery of financial services via cloud computing and partners with some of the world’s largest companies.
We provide global career opportunities for our employees at any of our offices in the UK, Czech Republic, Australia, New Zealand, China and more.
About FNZ
FNZ is a global FinTech firm, transforming the way financial institutions serve their wealth management customers. We partner with banks, insurers and asset managers to help people achieve their financial goals through our unique combination of technology leadership, innovation and asset servicing.
Today, we are responsible for over USD $1.5T in assets-under-administration, held by more than 24 million customers of some of the world’s largest financial institutions, including Standard Life Aberdeen, Barclays, Lloyds Banking Group, Aviva, Quilter, HSBC, Santander, Vanguard, Generali, Zurich, UOB, UBS, National Australia Bank and BNZ.
In total, we partner with over 650+ financial institutions globally and employ over 6,000 people in the United Kingdom, United States, Australia, New Zealand, Germany, China, Singapore, Hong Kong, France, Ireland, Sweden and the Czech Republic.
As a leading global provider of outsourced wealth platforms and superannuation services FNZ extended its service offering with the creation of an Australian listed market trade execution, clearing and settlement service to licensed financial intermediaries (Financial Planners, Wealth Managers and Platforms) by setting up a broker that is a member of both the Australian Stock Exchange and CBOE.
*Please note we shortlist as we receive applications. We encourage early applications as we may withdraw advertising at any time.
For more information, please reach out to us on [email protected].
About FNZ
FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back.
We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution.
We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.7 trillion in assets under administration (AUA).
Together with our customers, we help over 26 million people from all wealth segments to invest in their future.
