Education Support Officer (FAST)

• Full time, fixed-term position until 19th April 2027 at the Camperdown Campus

• Opportunity to provide educational administrative and operational support to the Faculty of Science

• Base Salary HEO6 $107,312 - $115,686 + 17% superannuation

About the opportunity

Join the Faculty Administration and Services Team (FAST) and play a vital role in supporting the delivery of education services across the Faculty of Science. Working within a dynamic and agile team, you will provide administrative, operational and project support across a range of education-related functions, helping to ensure the smooth delivery of academic programs and an exceptional student experience. This role offers the opportunity to collaborate with academic and professional staff across the University while contributing to continuous improvement initiatives and strategic projects.

Your key responsibilities will be to:

• provide administrative and operational support across curriculum, timetabling, assessment, examinations and results processing functions

• coordinate projects and initiatives, monitoring progress and supporting delivery of key outcomes and priorities

• develop and maintain effective relationships with academic, professional and external stakeholders to facilitate information sharing and service delivery

• contribute to reporting, data analysis and compliance activities to support operational planning and decision-making

• identify opportunities for process improvement and support the implementation of streamlined administrative practices

About you

• a bachelor's degree in a relevant discipline, or an equivalent combination of training and experience

• experience in student administration, student support programs or education support services within a tertiary environment

• demonstrated knowledge of issues impacting the student experience and the delivery of student support services

• excellent time and workload management skills with demonstrated ability to prioritise effectively, manage multiple tasks, meet deadlines and achieve required outcomes

• experience using systems and digital platforms including Microsoft Office, SharePoint, Microsoft Forms or similar applications

• demonstrated experience interpreting and applying policies, procedures and administrative processes within a complex organisation

Sponsorship / work rights for Australia

You must have unrestricted work rights in Australia for the duration of this employment to be eligible to apply. Visa sponsorship is not available for this appointment.

Pre-employment checks and declarations 

Your employment is conditional upon the successful completion of all pre-employment or background checks required for the role in terms satisfactory to the University.  Also, to meet the University’s obligations under the National Higher Education Code to Prevent and Eliminate Gender-Based Violence you will be asked to declare if you have been investigated for, or found to engaged in, sexual harm or gender-based violence in the course of previous employment or in a legal process. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.

EEO statement 

At the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive. We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve. We deliver on this through our commitment to diversity and inclusion, evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTQIA+. We welcome applications from candidates from all backgrounds. 

We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Platinum Employer. Find out more about our work on diversity and inclusion. 

How to apply

Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.  

For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard.  Click on USYD Find Jobs and apply.

For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Liam Newson and Nicole Feain, Recruitment Operations by email to [email protected]

© The University of Sydney

The University reserves the right not to proceed with any appointment.

Click to view the Position Description for this role.

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