Employee Relations Advisor

Job Expectations

Build your career and Australia’s future.

Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements.

We have an exciting opportunity at nbn for an Employee Relations Advisor to join our team, reporting to the General Manager Employee Relations.

A bit about your role

As the Employee Relations Advisor, you will play a vital role in providing specialist, high-level advice across industrial and employee relations (ER) matters. You will lead with care and confidence in managing ER cases, conducting thorough investigations, and delivering data-driven insights that strengthen employee engagement and workplace harmony.

You will also help refine and enhance our case management framework, streamlining processes, and supporting early triage. Your ability to identify emerging trends and translate them into meaningful, actionable insights will be central to creating positive change.

In this role, you will have the opportunity to contribute to broader strategic People & Culture projects. From enterprise bargaining and policy development to workforce planning, your input will help shape initiatives that support our people and strengthen our culture.

A bit about you

The successful candidate will have a background in employee relations, case management, or workplace investigations. The role requires exposure in managing employee case matters such as performance, discipline, and grievance procedures, as well as supporting the preparation of submissions and evidence in employment claims. While experience in employment law is beneficial, it is not essential.

Your ability to leverage digital tools, including Microsoft software and AI-driven data analysis, will allow you to identify trends and generate actionable insights that guide decision-making. You approach every challenge with a solution-oriented mindset and a genuine desire to foster meaningful workplace connections. With a deep understanding of the nuances of employee relations, you have the natural ability to handle sensitive issues with care. You embrace a collaborative approach, working seamlessly across teams and bringing your knowledge and insights to achieve positive outcomes for all involved.

Life at nbn

To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.

A more inclusive working world

nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Gold Employer for three years running, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women, and their Employer of Choice for 2025.

Equal Opportunities for All 

We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing [email protected] or calling our Recruitment Accessibility Enquiry Line at +61 2 8918 9990. Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.

Where to from here?

If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.

Please note that this role will be a permanent position and applications for this role will close at midnight Thursday, 17th April 2025.

To be eligible for this role, you must have full working rights in Australia.

Worker Type

Permanent

Time Type

Full time