Expression of Interest: Customer Data & AI Consultants

The Work:​

Data & AI team within Accenture Song focuses on helping clients drive Marketing performance optimization through deep customer insights and implementation of the latest Data & AI capabilities across the Marketing and Service value chain. The team collaborates with clients to accelerate the experimentation lifecycle, deepen understanding of key customer value drivers, improve business outcomes, and drive innovation across industries.

By joining us, you will be part of a global, dynamic, and innovative environment where you can make a meaningful impact on the customer of the future.

We are seeking expression of interest for Customer Data & AI Consultants for this role.

In our team you will learn: 

• To drive growth and revenue generation through application of customer-centric analytical methods and agile style ways of working. 

• To develop modern marketing strategies that allow organizations to make choices on their customers, channels, geographies, routes to market and products. 

• To anticipate ways digital and technology innovation impacts business models and harness them to create new routes to growth, for example the impact Generative AI will have on organizations and people in the future. 

• To transform and optimize how clients address and services their customers effectively. 

• To generate sustained value through implementation of next generation technology and customer experience across the value chain. 

As a Customer Data & AI Consultant, you will: 

• Project Delivery: Drive the creation of content and deliverables necessary for project completion using the latest data and technology trends, completing project plans, schedules, and monitoring performance.  

• Advanced Analytics: Develop current or former proficiency in Advanced Data Analytics and/or AI modelling. 

• Strategic Vision: Support exceptional client delivery in formulating and implementing long-term Data Analytics and Strategy projects with a sharp focus on business outcomes.

• Execution: Deliver on a balanced set of metrics including customer relationship, sales & profitability, people development and capability building. 

• Business analysis: Analyse business requirements and translate them into data-driven solutions by collaborating with project team and client. 

Here’s what you will need: ​

• Proven experience in a consulting or business environment, preferably in a role that involves advanced data analysis and reporting. 

• Proven experience using programming languages such as SQL, R and Python and/or proficiency using tools like Tableau and Power BI 

• Comfortable supporting business development activity in response to specific client opportunities or requests – contribute a point of view to proposals and support creation of content and deliverables.   

• Experience working on customer-centric projects in a top tier consulting firm or internal marketing strategy team.  

Benefits of working at Accenture:

• 18 weeks paid parental leave

• Long & short-term career break opportunities

• Structured career development program

• Local and international career opportunities.

• Certified as a Family Inclusive Workplace™

• Flexible Work Arrangements - centered around Accenture’s Truly Human ethos and our commitment to supporting the health and wellbeing of our people.

We are a WORK180 Endorsed Employer, to see our benefits and policies click here

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About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

Visit us at www.accenture.com 

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