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Work Schedule
Standard Office Hours (40/wk)
Environmental Conditions
Able to lift 40 lbs. without assistance, Laboratory Setting, Office, Will work with hazardous/toxic materials
Job Description
At Thermo Fisher Scientific, we believe in pushing the boundaries of what is possible. As a Field Applications Scientist, you will play a crucial role in bridging the gap between our innovative products and our customers' needs. This is a fantastic opportunity to work with a team that values teamwork and dedication, ensuring that our solutions are implemented flawlessly.
How will you make an impact?
This opening is for a Human Leukocyte Antigen (HLA) experienced and self-motivated individual to support Thermo Fisher Scientific’s Transplant Diagnostics (TDX) division as a Field Application Scientist. As a member of the Asia Pacific Commercial team, the candidate will work within a multi-disciplinary matrix team that includes technical support, regional sales representatives, marketing, product development scientists, and software engineers.
Responsibilities
- Provide expert-level field applications support to customers across the Asia Pacific region.
- Conduct on-site training sessions and workshops for customers to demonstrate the full potential of our products.
- Prepare and present technical seminars to existing and new customers.
- Conduct and participate actively in TDX’s annual initiatives and priorities through key activities that center around the facilitation of field-based product demonstrations, product training, and product troubleshooting.
- Collaborate with internal teams to determine customer needs and drive product improvements.
- Act as ‘Voice of Customer’ and provide valuable feedback to departments such as Technical Support, R&D, and Marketing.
- Develop new applications applying Thermo Scientific TDX offerings, including building proficiency with new TDX product lines and software applications through self-learning, practical experience via travel to TDX headquarters, and through direct interaction with Sr. FAS colleagues, TDX R&D staff and/or Product Management in advance of product commercialization.
- Represent Thermo Fisher Scientific by clearly and consistently demonstrating Thermo Fisher Scientific mission, vision, values and objectives to both our employees and end-user customers.
Requirements
- Bachelor’s Degree, or greater, in the Biological or Chemical Sciences required.
- At least 3 years of work experience in related field required. Preferred proven experience working in an HLA Laboratory or related HLA experience.
- Candidate must reside within the designated territory, preferably within Australia.
- Experience and knowledge of TDX’s Antibody Detection and/or Molecular Typing products is preferable.
- Strong understanding of Microsoft Office Suite, specifically Word, Excel, and PowerPoint.
- Communicate effectively in English, both written and verbal.
- Outstanding problem-solving skills and the ability to work independently and as part of a team.
- Expectation to travel >60% of time within Australia and around the Asia Pacific region to support customer needs.
Benefits:
We offer competitive remuneration, an incentive plan and a range of employee benefits! Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation.
