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Hilton

Food & Beverage Attendant

Posted 42 Minutes Ago
Be an Early Applicant
In-Office
Melbourne, Victoria
Entry level
In-Office
Melbourne, Victoria
Entry level
Provides food and beverage service across breakfast, lunch, dinner, in-room dining, restaurants, and events. Responsibilities include taking orders, serving guests, explaining menus and promotions, preparing mise-en-place, and maintaining clean service areas. The role requires exceptional customer service, positive energy, strong communication, personal presentation, flexibility across a seven-day roster, and a current Victorian Responsible Service of Alcohol certificate.
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About Hilton Melbourne Little Queen Street
Hilton Melbourne Little Queen Street combines old world charm with modern luxuries! This stunning hotel in the heart of Melbourne’s CBD features 244 stylish guest rooms, including 10 spacious suites, a restaurant and bar, fully equipped gym and five meeting & event spaces.

About the role
We are currently seeking team members to support both our Breakfast and Lunch & Dinner services, with responsibilities across the Restaurant, In-Room Dining, and Events. As a Food & Beverage Attendant, you will play a pivotal role in ensuring that each and every guest has a memorable stay. Operating on a rotating roster, you will thrive as part of a collaborative team dedicated to delivering exceptional customer service. Specifically, this role will involve:

  • Demonstrating high standards of customer service 
  • Receiving orders and serving customer requests
  • Understanding menu content, and any changes or promotional activations
  • Maintaining a clean, tidy and well-prepared service area
  • Preparing of mise-en-place

What are we looking for?

  • We can teach you F&B skills, but you need to bring the personality!
  • Have a friendly, positive, energetic disposition with a charismatic personality capable of delivering exceptional customer service
  • Experience working in a restaurant, bar or function space is highly regarded
  • Must have a current and valid Victorian ‘Responsible Service of Alcohol’ certificate
  • Thrive in a fast-paced environment 
  • Excellent personal presentation and communication skills
  • Have a passion for creating great experiences for our guests
  • Ability to work around a 7 day week roster including weekends and public holidays
     

What will it be like to work for Hilton?
At Hilton we know that our Team Members are the reason behind our success so in turn we are committed to ensuring that Hilton is a workplace where you can Thrive and make time for what matters most. In 2026, Hilton was ranked as the #1 Hospitality Company by the Great Place to Work Institute in Australia. At Hilton, you can also look forward to receiving: 

  • Worldwide travel discounts at unbelievable rates for you and your friends and family!
  • Competitive wages 
  • Free access to growth and development opportunities from top class providers; Harvard University and LinkedIn Learning just to name a few
  • A workplace culture that foster personal wellbeing and gives you free access to Employee Assistance Programs to support your mental and physical wellbeing

    Please tell us in your application if you would prefer to work breakfast or dinner shifts.
     

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