• Head office based in Belrose on Sydney's Northern Beaches – WFH & office
• Showcase your technical expertise in developing voice-directed computers and handheld devices
• Competitive salary, on-call allowance and rewarding career opportunitiesWe offer:
Engineer the future. Start your dream career with Dematic today!
WHAT IS SO AMAZING ABOUT THIS OPPORTUNITY
We are seeking a highly motivated and versatile Software Developer + Support Engineer to join our Connected Workforce Solutions (CWS)team, a close-knit group of innovators delivering voice-directed and mobile workforce solutions across ANZ.
This role combines software development and technical support within a small, agile team where you’ll gain exposure across the full software lifecycle, from concept and design to deployment and live system support. The position primarily focuses on back-end development, with opportunities to work on front-end components and directly contribute to project delivery and continuous improvement initiatives.
As part of our structured on-call roster (24x7, 365 days), you’ll play a vital role in maintaining system stability and ensuring customer satisfaction for business-critical applications. You’ll collaborate closely with the Project and Operations teams to develop, implement, and support solutions that keep warehouses running efficiently.
This is a hands-on, customer-facing role where your technical expertise and problem-solving skills will make a visible impact. Based in Belrose, NSW, the role may include occasional travel to client sites across ANZ and offers a hybrid work model.
Join a team where your ideas are valued, your work has real-world impact, and you’ll have the opportunity to grow across multiple disciplines in a supportive, collaborative environment.
Tasks and Qualifications:WHAT YOU WILL BE WORKING ON
As a Software Developer
- Participate in the full software development lifecycle: from design and development to testing (SIT, UAT), go-live, and post-implementation support.
- Design, develop, and deploy high-quality, maintainable code using C#, JavaScript, Python, and Java, following established standards (Git, code reviews).
- Deploy, configure, and troubleshoot applications within Windows Server environments, including SQL Server, Windows Services, and related performance, permissions, networking, and configuration issues.
- Collaborate with the Solution Analyst, Senior Developer, and Project Team to align technical design and delivery.
- Support operational, sales, and R&D initiatives by providing technical expertise, developing proofs of concept, and contributing to ROI and continuous improvement analyses.
- Contribute to change and release management, including upgrades, enhancements, and system maintenance.
- Identify opportunities to automate processes and improve internal tools and team efficiency.
As a Support Engineer
- Provide first-tier production support (24x7, 365 days) as part of an on-call roster, ensuring system stability and customer satisfaction.
- Diagnose and resolve incidents on customer-hosted Windows Server environments, including service recovery, event log analysis, and configuration validation.
- Perform deployments, patches, and upgrades in collaboration with customer IT teams.
- Handle BAU incidents (Sev1/Sev2), implement change requests, and assist with end-user issues.
- Build and maintain strong working relationships with customers and cross-functional stakeholders, ensuring timely communication and resolution.
SETTING YOU UP FOR SUCCESS
You will possess:
- Degree in Computer Science or equivalent
- 3+ years’ experience in backend development and support engineering
- Proficient in C#, JavaScript, Python, Java; familiar with .NET Core and SQL
- Strong understanding of Windows Server administration, including file permissions, Event Viewer, PowerShell scripting, and service management.
- Experience with React, Angular, or Vue, and REST APIs
- Skilled in HTML, CSS, and design tools (e.g., Figma, Sketch, Adobe XD)
- Strong debugging, troubleshooting, and cross-functional collaboration skills
- Clear communicator with a calm, customer-focused approach
- Willingness to travel to customer sites, including interstate or NZ (typically 2 – 3 days biannually)
- Experience in warehousing, logistics, or WMS integration is an advantage, though not mandatory
- Nice to Have: Git, Agile experience, system monitoring tools; Warehouse operations knowledge is a bonus.
WHAT WE OFFER YOU
Dematic has the soul of a start-up with a culture that ensures every person can be themselves and have an impact
- Competitive salary, superannuation and On-Call allowance
- Fitness Passport – Enjoy discounted access to gyms, pools, and fitness facilities nationwide for you and your family, making it easier and more affordable to stay active
- Exclusive health cover via Medibank – 9% discount on corporate health plans designed to fit every lifestyle, life stage, and budget
- Progressive and innovative global company experiencing high growth
- Career development and study assistance
- Salary packaging and novated leasing
- Employee Referral Bonus Program
- Corporate discounts on car rentals and IT products/accessories
- Paid Parental Leave + super: 12 weeks for primary carer/2 weeks secondary
- Purchase Leave
- Social Club
HOW TO APPLY
If you would like to apply for the above position, please click on the ‘Apply for this job’ button and submit your resume. For more information on Dematic and AGV Solutions: www.dematic.com
Helpful Videos: Time Savings and Data Visibility for Tasty Fresh with Voice on Android Solution (youtube.com); Software Engineering at Dematic - YouTube
WHY BRING YOUR CAREER TO DEMATIC
This is an exciting time to join Dematic. We are proud to design, build, implement, and support automated system solutions for warehouses, distribution centres, and production facilities. We live on the cutting edge of technology and industry and are a global leader with 11,000 employees worldwide and over 700 employees in Australia and New Zealand.
And some other great things to know about us……
- Employee engagement is high at 80% in our recent employee survey
- Average tenure is 8 years, with 12% internal promotions and transfers annually because we actively invest in developing our people.
- A staggering 30% of all new hires are referrals, as our people know it's a great place to work and recommend it to others
Dematic is committed to providing equal employment opportunity in all areas of employment including recruitment, selection, promotion, training etc. and in accordance with federal and state legislation, Dematic Pty Ltd (Dematic or the Company) promotes a workplace free from discrimination and harassment.
.png){kind=avatar}
