General Manager Sales

Build your career and Australia’s future.

Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements.

A bit about your role

As General Manager Sales, you’ll lead nbn’s strategic engagement with our largest Retail Service Provider (RSP) and key partners, driving shared success through collaboration and commercial excellence. Reporting to the Executive General Manager Sales, this role is central to nbn’s growth and customer experience goals.

You’ll build strong senior relationships and deliver outcomes across customer experience,  acquisition, retention, fibre migration, and speed tier mix. Your leadership will foster a high-performing sales culture built on trust, transparency, and continuous learning. You’ll advocate for RSPs within nbn and champion nbn’s priorities externally, ensuring alignment across teams and win-win outcomes. With a sharp commercial lens, you’ll build trust with our largest RSP, and guide your team to deliver results that matter for both organisations.

A bit about you

If this role sounds like a good match for you, it’s likely that you have significant senior sales and account management experience, with a strong track record of influencing enterprise-wide engagement, alignment and delivering commercial outcomes in business-focused environments. Strategic and partnership-focused, you communicate clearly and confidently with senior stakeholders and lead virtual teams across complex organisations.

You thrive in fast-paced environments and approach challenges with resilience and composure. You’re known for your ability to build strong trusted relationships including having tough conversations when needed, while maintaining a solutions-oriented and empathetic approach. Your leadership inspires trust and accountability, and you’re passionate about driving positive customer and RSP experiences. If you’re ready to lead with purpose and help shape the future of connectivity in Australia, we’d love to hear from you.

Life at nbn

To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.

A more inclusive working world

nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Platinum Employer, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women, and their Employer of Choice for 2025.

Equal Opportunities for All

We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing [email protected] or calling our Recruitment Accessibility Enquiry Line at +61 2 8918 9990. Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.

Where to from here?

If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.

Please note that this role is a permanent opportunity and applications will close at midnight on Tuesday 22nd July 2025.

To be eligible for this role, you must have full working rights in Australia.