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Cochlear

Global Manager, Sales Excellence and Product Enablement

Posted 6 Days Ago
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Sydney, New South Wales
Senior level
Sydney, New South Wales
Senior level
The Global Manager will drive sales excellence in product launches, combining insights from global teams to enhance sales strategies, segmentation, training, and performance measurement.
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Cochlear is the global market leader in implant hearing solutions. Cochlear's mission is to help people hear and be heard. Around the world, more people chose a Cochlear-branded hearing implant system than any other. A Cochlear Implant is an electronic device that is surgically implanted under the skin near the ear that restores hearing to those who suffer from severe hearing loss. It’s an incredible piece of engineering and the only product in the world that restores a sense through technology. Imagine using your experience to help people around the world to hear again. We can offer a unique opportunity to join Cochlear, an iconic Australian company, leading the world in implantable hearing solutions. Our mission is to help more people to hear.

About the Role:  Are you passionate about driving commercial excellence in product launches? Do you thrive in a global, cross-functional environment where collaboration is key?

We are looking for a strategic and results-driven Global Manager – Sales Excellence and Product Enablement to lead the integration of sales requirements into new product introductions.

In this critical role, you will work closely with global marketing, commercial learning, and regional sales teams to enhance customer segmentation, shape product messaging, and deliver high-impact sales enablement strategies. Your expertise will ensure that sales teams worldwide have the tools, insights, and training needed to drive successful product launches and commercial adoption.

Key Responsibilities

  • Sales Representation for New Product Introduction – Advocate for sales excellence in product development and launch planning, ensuring alignment with commercial objectives.

  • Customer Segmentation Development – Partner with marketing and sales teams to refine customer segmentation models that drive sales growth.

  • Product Communication & Sales Messaging – Provide strategic input on sales messaging and product communication to enhance commercial success.

  • Sales Enablement & Training – Develop and deliver world-class training programs for sales teams to ensure effective product launches.

  • Cross-functional Collaboration – Bridge the gap between sales, marketing, product, and commercial learning teams to drive seamless execution.

  • Performance Measurement & Continuous Improvement – Define KPIs, analyze sales performance data, and implement strategies to improve future product launches.

What We’re Looking For

  • Strong analytical and problem-solving skills with a commercial mindset.

  • Exceptional communication, influencing, and stakeholder management abilities.

  • Proven experience in sales enablement, product marketing, or commercial learning within a global business environment.

  • Ability to manage competing priorities and drive execution in fast-paced settings.

  • A proactive, solutions-focused approach to improving product launch effectiveness.

  • Expertise in leveraging data and insights to refine customer segmentation and sales messaging.

In turn, you will have the unique opportunity to work across cross-functional teams in a diverse set of markets. You will have the ability to evolve the sales framework within Cochlear and help drive our growth and future success.  

Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a life full of hearing. We aim to give people the best lifelong hearing experience and access to innovative future technologies. We collaborate with the industry’s best clinical, research and support networks. That’s why more people choose Cochlear than any other hearing implant company. Learn and grow with us as we tackle the most complex challenges in helping more people to hear and experience life’s opportunities.

If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below.

#CochlearCareers

How we recognise your contribution

We want Cochlear to be a place where our people truly enjoy coming to work. Through our internal programs and employee benefits, we aim to create an environment where our people will feel value and supported. Whether your focus is on continuous learning, professional development or simply finding an environment which enables you to thrive whilst balancing family or personal life commitments, then we have several programs in place to support you.

For more information about Life at Cochlear, visit www.cochlearcareers.com

At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. We offer flexible working arrangements, and we understand flexibility is not the same for everyone. We're open to a conversation about what flexibility means for you.

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