Chief of Staff, Global Operations

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What We'll Bring:

At TransUnion, we strive to build an environment where our associates are in the driver’s seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day.
Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.

What You'll Bring:

• 7-10 years related experience with at least 3 years in strategy and business planning.
• Bachelor’s degree in business, operations or related field
• At least 4 years in a program management capacity leading enterprise wide project and initiatives
• Ability to communicate and influence in a variety of situations
• Ability to work and thrive in a matrix environment
• Strong organizational skills with the ability to manage multiple initiatives simultaneously
• Willingness / ability to travel 10% - 15% of the time; some overnights; mostly domestic travel.

Impact You'll Make:

Global Operations comprises several functions aimed at enabling and strengthening enterprise growth through operational excellence, innovation, and scale. This role reports to the head of Strategy, Planning & Communications and serves as the primary strategic advisor to the organization.

• Own the development and delivery of the Global Ops three-year plan (3YP), development of board materials and monthly executive reviews, coordination and execution of communication strategy, and ongoing administrative management such as the coordination of staff deliverables and business reviews for the Chief Operations Officer and the senior leadership team.
• Lead the development and coordination of internal & external communications related to strategy, key initiatives, and performance to stakeholders and associates.
• Lead and program manage key projects and initiatives ensuring timely delivery and alignment with strategic priorities.
• Facilitate collaboration across various departments, regions ensuring effective communication and alignment of efforts.
• Track and analyze key performance indicators to identify areas of improvement and drive operational excellences.
• Identify and implement process improvements to enhance efficiency, productivity and quality across the operations leadership team.

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Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company’s reputation are also essential expectations of this position.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Benefits:

TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, up to 12 paid holidays per year, health benefits (including medical, dental, and vision plan options and health spending accounts), mental health support, disability benefits, up to 12 weeks of paid parental leave, adoption assistance, fertility planning coverage, legal benefits, long-term care insurance, commuter benefits, tuition reimbursement, charity gift matching, employee stock purchase plan, 401(k) retirement savings with employer match, and access to TransUnion’s Employee Resource Groups. Spousal, domestic partner, and other eligible dependent coverage is available on select health and welfare plans.

We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law.

Pay Scale Information :

The U.S. base salary range for this position is $150,100.00 - $225,000.00 annually. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual’s education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations.

Regular, fulltime non-sales positions may be eligible to participate in TransUnion’s annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents.

TransUnion's Internal Job Title:

Principal, Strategic Planning