The Growth Sales Representative proactively reaches prospects who have indicated interest in ActiveCampaign. They aim to uncover needs with a discovery process, craft the perfect customer journey during an enablement call, and close the deal.
What your day could consist of:
- Proactive Outreach: Initiate contact with prospects, proactively engage in conversation to uncover user needs and pain points, and identify opportunities for providing assistance and value during the trial phase.
- Discovery Process: Conduct a thorough discovery process to understand the prospect’s requirements, uncover key pain points and challenges faced by the user, and gather insights to tailor solutions and recommendations effectively.
- Enablement Call Preparation: Prepare for enablement calls to craft a personalized customer journey, use gathered information to create a tailored plan for the user’s needs, develop a comprehensive understanding of how the product/service addresses the user’s challenges, and optimize the trial experience for product adoption and conversion.
- Deal Closure: Utilize consultative sales tactics to close deals, understand and address customer needs and preferences, and navigate the sales process efficiently to meet individual and team goals
- Sales Partnership: Collaborate with the sales team to provide the necessary information, assist in the pursuit and closure of deals requiring a more robust commercial process or technical expertise.
What is needed:
- A Bachelor’s degree in a relevant field (Business, Marketing, Communications) preferred, not required
- 1-3 year(s) experience in a customer-facing role (Sales / Success experience preferred as the role involves managing a pipeline and multiple inbound channels)
- Experience using Customer Relationship Management (CRM) systems and other sales automation tools
- Familiarity with SaaS/Martech industry, understanding of key trends, and knowledge of competitive landscape (Preferred)
- Strong written and verbal communication skills
- Ability to adapt to evolving commercial strategies, changing market conditions, and dynamic/varied prospect needs
- Proven ability to address challenges, objections, and obstacles
- Commitment to achieving results and a history of taking initiative to drive success
- Understanding/experience in adopting a customer-centric mindset, focusing on customer needs and providing tailored solutions
- Willingness to continuously learn and stay updated on industry trends, commercial methodologies, and product knowledge
- Strong time management skills
- Experience using technology and software tools, as the role involves showcasing the product and using internal systems
About ActiveCampaign:
ActiveCampaign helps small teams power big businesses with the must-have platform for intelligent marketing automation. Customers from over 170 countries depend on ActiveCampaign’s mix of pre-built automations and integrations (including Facebook, Google, WordPress, Salesforce, Shopify, and Square) to power personalized marketing, transactional emails, and one-to-one CRM interactions throughout the customer lifecycle.
As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives here.
ActiveCampaign holds the highest customer satisfaction rating among Marketing Automation, E-Commerce Personalization, Landing Page Builders, and CRM solutions on G2.com and is one of only a handful of software solutions with over 10,000 positive reviews. ActiveCampaign has also been named the Top Rated Email Marketing Software on TrustRadius. Learn more and start your free trial at ActiveCampaign.com.
Perks and benefits:
At ActiveCampaign, we prioritize employees’ well-being and professional growth by cultivating a culture centered on collaboration and innovation. When you join our team, you’ll not only have the opportunity to make a significant impact, but also enjoy a range of benefits tailored to support your personal and career development.
Here are some of the benefits we offer:
-Comprehensive medical and dental benefits paid 100% by ActiveCampaign for you and 50% for your dependents
-Complimentary access to mental health resources through Calm and TELUS Health EAP
-Generous paid time off and leave of absence options
-A quarterly home office stipend to cover at-home workspace expenses
-Access to professional development resources through LinkedIn Learning
-Baby swag for every baby born and/or adopted - we love to see our AC family grow!
-After five years of service, you’ll be eligible for a four-week paid sabbatical leave, accompanied by a sabbatical leave bonus
ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law. Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.
Our core values:
Start with trust
Make the customer a hero
Cultivate inclusion & diversity
Iterate everything, wisely
Create WOW
Pursue growth with gratitude
