Head of Customer Execution
Job Description
It starts with you. Right here at KC-AU
You might have heard of us. You might not. But you definitely know our trusted brands, like Huggies, Kleenex and Viva. In fact, we’ll wager you’ve probably used our products today!
Kimberly-Clark is a global personal care company. Spanning over 300 locations, our notable brands are an essential part of life for one-quarter of the world’s population.
We’re proud of our size, scale and impact. But when you join us, you’ll find there’s much more to who we are. Because a role with us is about the care you take, the connections you make and the opportunity to build a better world.
Bring your big ambition and make a visible, meaningful difference, right here, with K-C Australia.
Led by Purpose. Driven by You.
Due to an internal move, we are seeking an exceptional Head of Customer Execution to lead the Field Sales and Customer Supply Chain teams, whilst reporting into the Sales Director.
In this role, you will be responsible with leading and developing our National Field operations and our Customer Supply Chain strategy, with the aim to deliver best in class execution across a multitude of channels and customers in the market.
This position will be either based at our North Sydney or Melbourne offices.
You will oversee Category, brand and customer initiatives at field level; with full oversight of the direction, measurement, budgetary control and performance of all Field sales teams (Direct employees & 3rd Party. You will also lead and develop our Customer facing supply team with our Vendor Replenishment Planners. You will have joint responsibility to work closely with and collaborate across our Sales and Supply Chain teams with our customers to support our business growth together.
You will operate in a constantly changing environment, be skilled at dealing with ambiguity and respond quickly in unique circumstances to drive strong business outcomes. Additionally, you will be known for a strong customer orientation with commensurate leadership, coaching and communication skills.
This is a key sales leadership position, where you will be required to partner with National Account/Category and Marketing teams to ensure achievement of sales, share and distribution objectives. At the same time having scope to direct and control activities of the sales teams within approved guidelines.
In your role, you’ll help us deliver better care for billions of people around the world. It starts with YOU.
About You:
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You are an experienced Sales professional, hold Sales / Marketing qualifications at the higher leve and bring forward demonstrated experience working across a similar role within FMCG industry
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You will have Product, Category, and ideally Customer Supply Chain knowledge with demonstrated knowledge and experience across the essentials of selling and influencing, negotiations, customer expectations and customer management
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You are customer focused; as we put the customer at the heart in everything that we, you will need to have strong customer liaison skills, coupled with influencing and negotiation skills
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You are a people leader; you bring froward your great communication, leadership as well as stakeholder management skills and apply your commercial and analytical acumen towards achieving the results
Why Kimberly-Clark Australia?
At Kimberly-Clark, we’re about delivering incredible results, making things happen, and working together. And when we get that right, we win.
There's a reason why we've made the Forbes World's Best Employers list in 2021, 2022, 2023 and 2024. Here, our culture of care and inclusion really matters, and so does high performance. We continue to push ourselves to improve. Because we’re proud of how far we’ve come. And we’re excited about where we’re headed.
Here’s what you’ll love about a career with us:
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Drive local impact on a global scale: A career with Kimberly-Clark is about delivering Better Care for a Better World. We do this through local care and connection. Join us and you’ll find over 800 dedicated team members helping to deliver our brands to over 2.1 billion people in 175 countries. And counting. Now THAT is impact at scale
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Win in a culture of inclusion and care: We’re all different and so is every K-C ANZ team. But you’ll soon find the common ground that keeps our high-performing teams connected. You’ll see that here, it’s not politics and egos that propel you forward; it’s integrity and trust
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Be bold and own your incredible career opportunity: You don’t have to move abroad to build a global career, but here, you have the choice if you want to! At K-C ANZ, you’ll find opportunity for the taking. You won’t get lost in the noise and you’ll thrive and grow professionally and personally
You’ll also enjoy a range of other benefits including:
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Find a better work/life balance with hybrid and flexible working options, tailored to suit your lifestyle plus Flex Fridays
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Access 16 weeks of paid parental leave for primary carers and 6 weeks for secondary carers
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Take advantage of 2 recharge days and 1 volunteer day each year
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Enjoy discounts across the range of Kimberly-Clark products
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Benefit from a variety of discounted products and services including health insurance, loan rates and novated leasing
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Purchase up to 2 weeks extra annual leave
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Look after your social, physical and mental wellbeing with our free wellness and mental health resources and social events
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Grow your skills and knowledge with our tailored leadership and development programs, mentoring opportunities plus hundreds of online training courses
To Be Considered
Click the Apply button and complete the online application process. A member of our Talent Acquisition team will review your application and will be in contact with additional information accordingly.
In the meantime, feel free to browse our website for additional information on our company, brands and culture - Kimberly-Clark Corporation.
It all starts with you. Are you ready?
Apply today and discover what a fulfilling and balanced career looks like.
At Kimberly-Clark, we’re committed to providing opportunities to the best candidates without regard for race, colour, religion or gender identity. We’re proud to be recognised in Australia as an Employer of Choice by the Workplace Gender Equality Agency and to be Rainbow Tick accredited in New Zealand.
For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world. We actively seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.
The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.
This role is available for local candidates already authorized to work in the role’s country only. K-C will not provide relocation support for this role.
not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.
This role is available for local candidates already authorized to work in the role’s country only. K-C will not provide relocation support for this role.
Primary LocationNorth Sydney Office
Additional Locations
Worker TypeEmployee
Worker Sub-TypeRegular
Time TypeFull time
