Contact Data Manager (Data Entry and Team Lead)

Let’s be #BrilliantTogether

Overview

The Contact Data Manager is a senior role within the Rainmaker Data Team, including Contact Data entry and maintenance, as well as managing direct reports. Data Quality is critical and the role also includes assisting with day-to-day data operations, workflow and processes.

This position provides the opportunity to grow your data and management skills, along with gaining knowledge on the financial services industry in Australia.

Working within a long-established Data Team where members are passionate about data, financial services and researching. Each team member will have access to professional learning material, professional software, industry events and media titles to support their growth and expand their knowledge.

About Rainmaker Information: the company was founded in 1992, and is a leading provider of data, insights, research and media on the financial services industry in Australia. Rainmaker is part of Institutional Shareholder Services’ Market Intelligence (ISS MI) business unit.

Responsibilities

They include, but are not limited to:

• Data entry and maintenance of Account and Contact Data
• Researching websites, LinkedIn, and other sources for information
• Assisting with day-to-day data operations, workflow and deadlines
• Assisting with Data processes, training, recruitment and onboarding
• Using expertise and experience to achieve high standards of Data Quality
• Managing some Data team members, including performance reviews
• Assisting with Data auditing and reporting
• Communication of tasks, progress, successes, and deadlines

Qualifications:

• 5 or more years’ experience with managing direct reports
• Excellent attention to detail and accuracy
• Strong Data research skills
• Strong MS Office skills, especially Excel
• Strong communication skills
•  5 or more years’ experience with Contact Data
• Experience working with CRM systems is an advantage
• Ability to build a strong rapport with colleagues and stakeholders
• Ability to manage with sensitivity, empathy and empowerment
• Well organised and pro-active
• Interest in financial services

Please include a Cover Letter describing in 200 words what interests you about Contact Data, managing people, financial services, and why you want to join our Data team. Applications without a cover letter will not be considered

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What You Can Expect from Us

At ISS STOXX, our people are our driving force. We are committed to building a culture that values diverse skills, perspectives, and experiences. We hire the best talent in our industry and empower them with the resources, support, and opportunities to grow—professionally and personally.

Together, we foster an environment that fuels creativity, drives innovation, and shapes our future success.

Let’s empower, collaborate, and inspire.

Let’s be #BrilliantTogether.

About ISS STOXX

ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit. 

ISS Market Intelligence (ISS MI) is a leading provider of data, insights, and market engagement solutions to the global financial services industry. ISS MI empowers asset and wealth management firms, insurance companies, distributors, service providers, and technology firms to assess their target markets, identify and analyze the best opportunities within those markets, and execute on comprehensive go-to-market initiatives to grow their business. Clients benefit from our increasingly connected global platform that leverages a combination of proprietary data, powerful analytics, timely and relevant insights, in-depth research, as well as an extensive suite of industry-leading media brands that deliver unmatched market connectivity through news and editorial content, events, training, ratings, and awards. 

Visit our website: https://www.issgovernance.com       

View additional open roles: https://www.issgovernance.com/join-the-iss-team/      

Institutional Shareholder Services (“ISS”) is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”).  All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements.