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Ebury

Head of Desk

Posted 3 Days Ago
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Sydney, New South Wales
Senior level
Sydney, New South Wales
Senior level
As Head of Desk, you will lead a sales team, develop sales strategies, pitch and close deals, and manage customer relationships. You'll be responsible for forecasting sales, implementing sales training, and recruiting new team members, ensuring a supportive culture and high performance within the team.
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Ebury is a leading global fintech company that empowers businesses to trade and grow internationally. It offers a comprehensive suite of products, including international payments and collections, FX risk management, trade finance, and API integrations. Founded in 2009 by Juan Lobato and Salvador García, Ebury is one of the fastest-growing global fintechs, with over 1,700 employees and 38 offices in more than 25 countries.

Head of Desk - Sydney Office

As a Senior Member of our Front Office team, the Head of Desk has responsibility for leading a sales team, establishing sales objectives and implementing sales programs. They are instrumental in ensuring a positive, supportive and motivational culture here at Ebury, maintaining and improving sales performance through the training, coaching and development of their team.

This is a great opportunity to join Ebury at an exciting time in our development, make a tangible contribution to both our growth and company culture and be rewarded for your performance. 

The Job

As a Head of Desk you will:

  • Lead a sales team in developing prospects, leading by example, coaching and mentoring your team. You will be responsible for developing their skills and helping them progress through their career.
  • Pitching and closing deals with prospective clients, by phone and face to face meetings
  • Managing the customer relationship for new customers to ensure smooth on-boarding and first trades.
  • Provide accurate forecasting of expected sales volume
  • Implement regional sales programs for sales action and training plans with your team and fellow Heads of Desk
  • Ensure adherence to company wide sales methodology and sales administration processes
  • Be involved in the recruitment and onboarding of new team members.

About You

With a track record of individual performance in FX Sales, you will be ready to move into a managerial role where you can achieve outstanding results as the leader of a team. A natural coach, you will enjoy sharing your experience and seeing your team develop as a result. In addition, you will have the ability to develop sales strategies and techniques based on client feedback and your knowledge of the market. 

Skills and Experience

  • A track record of sales management within FX or other cross-border financial services (e.g. import lending, export lending, international payments and collections, cash management)
  • Financial Services experience and network would be an advantage.
  • Experience of working in a commercial bank (one or several) selling to mid size corporates, coupled with experience in an environment different to a bank (this could be start-up vendor, FX specialist, cash management etc) is desirable
  • Experience of the local Australia market
  • First-class communication skills
  • Demonstrable ability to mentor, coach and develop people
  • Skilled negotiator, able to build and leverage relationships at senior levels within SME customers
  • Business fluent in English

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About Us

Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector.

Founded in 2009, we are headquartered in London and have more than 1700 staff with a presence in more than 25 countries worldwide. Cultural diversity is part of what makes Ebury a special place to be. From Sao Paulo to Dubai, Bucharest to Toronto, we enjoy sharing team experiences and celebrating success across the Ebury family.

Hard work pays off: in 2019, Ebury received a £350 million investment from Banco Santander and has won internationally recognised awards including Financial Times: 1000 Europe's Fastest-Growing Companies.

None of this would have been possible without our proudest achievement: our great people. Enthusiastic, innovative and collaborative teams, always ready to disrupt and revolutionise the fast-paced FinTech sector. 

We believe in inclusion. We stand against discrimination in all forms and have no tolerance for the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story because we want you and your uniqueness to help write our future.

Please submit your application on the careers website directly, uploading your CV / resume in English.


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