Head of Pricing (SaaS)

So you might ask, who's CreditorWatch? Well, we are a leading Australian data and technology company that provides businesses with access to unique data and innovative products. By using our platform, our customers can confidently manage their commercial relationships, improve productivity and reduce financial risk.

As a commercial credit reporting bureau, we offer a complete suite of credit reporting products and data insights covering the entire customer lifecycle, from customer onboarding and credit decision automation to credit risk management and automated collections.

We were established in 2010 and most recently were named as one of AFR's Top 10 Best Places to Work as well as certified by Great Place to Work consecutively across 2022-2025.

We saw significant growth in 2025 and that's not about to change. We are on track to break records in 2026, scaling at pace, making this the perfect time to join CreditorWatch.

✅ Empower Australian businesses to trade confidently with their customers.

🏆 We aim to be number one in our industry by delivering unique data insights and innovative products.

The Head of Pricing will be responsible for setting and owning CreditorWatch’s company-wide pricing vision and strategy across all product lines and sales segments. You'll ensure pricing is commercially sound, competitive, data driven, aligned with customer value and provides the commercial results as required by the business. 

As the company owner of pricing, you'll partner with Sales, Insights, Sales Operations, Finance, Product, and RevOps to maximise revenue, reduce churn, and ensure pricing decisions support growth and retention. 

You'll report directly to the GM, RevOps in this role.

Please note, it's a full-time opportunity offering hybrid working conditions out of our Sydney CBD Office. We may consider a Melbourne based role for the right person.

Some of your responsibilities include and are not limited to:

• Lead Pricing Strategy & Monetisation: Define and evolve pricing strategy across products, segments, and go-to-market channels to maximise revenue and customer value.
• Own Pricing Governance & Optimisation: Establish pricing frameworks, policies, and review cycles, including discounting, approvals, and ongoing price optimisation.
• Drive Pricing Operations & Execution: Oversee end-to-end implementation of pricing changes, ensuring accuracy across systems, contracts, and customer touchpoints.
• Deliver Commercial Insights & Performance Tracking: Model revenue impact, monitor pricing performance, and provide data-driven insights to inform strategic decisions.
• Enable Sales & Product Success: Equip Sales, Product, and Marketing teams with pricing tools, frameworks, and support for effective deal structuring and value communication.
• Lead Cross-Functional Alignment: Act as the central owner of pricing, driving collaboration, communication, and change management across the organisation.

• 10+ years’ experience in pricing, commercial strategy, revenue operations, growth strategy, or commercial finance. 
• Experience in B2B data, SaaS, fintech, or subscription-based services. 

• Strong finance capability with experience in financial modelling, business cases, forecasting, and commercial trade-off decisions. 

• Strong quantitative skills with proven experience building pricing models. 

• Deep understanding of recurring revenue, ARR/MRR, renewals, and expansion. 

• An understanding and benchmarks of key SaaS metric leavers including CAC, LTV, AOV etc. 

• Experience with CRM/quoting systems (Salesforce CPQ advantageous). 

• Ability to manage cross-functional stakeholders and influence senior leaders. 

• Strong commercial acumen and understanding of customer value drivers. 

🏃🏽‍♀️ Keep Active – All employees get a Fitness First Platinum gym membership.

☕️ Daily Fuel – Barista-made coffee, breakfast, snacks, lunches and drinks on us – we got you!

📲 Phone Credits - We pay you $50 per month to put towards your plans - how good.

❤️‍🩹 Wellness Days – Receive an additional day off each month. Whether you’re pursuing physical activities, cultivating your mental wellbeing or supporting your community… this is your time to switch off from work.

💆🏽‍♂️ Monthly Massages – We offer monthly in-house massages to soothe those sore spots and tight knots. Poor posture? Stressful week? We get it.

💰 Bonus Shares – We offer our dedicated employees’ performance-based bonuses. Our employees are also permitted to gain access to our bespoke Employee Share Scheme, giving you the rare opportunity to invest in a growing technology company.

🤩 Fun Activities – We love escaping the workplace to do fun stuff. Whether its pasta-making, sailing classes, touch footy, winery tours, go karting or relaxing on the company boat (yeah… we own a boat) – these monthly team building activities will keep you feeling valued and connected.

👩🏻‍⚖️ Legal Services – Our employees get access to free legal services – from conveyancing and property advice to legal assistance around wills, trusts, powers of attorney and more. We make life easier for you, saving you time, money and unnecessary headaches.

⚡️ The 1%’ers add up – Our commitment to going that one step further sets us apart, as we believe that small efforts or improvements in any aspect of our work collectively lead to significant success.

👊🏼 We are dependable and trustworthy – Our clients are everything to us and we are passionate about maintaining and delivering reliable and trusted services to them.

📈 We are committed to growth – Our success comes from our ability to grow and adapt; both collectively and individually. We set the bar high to ensure we continue to innovate and exceed expectations. We are dedicated to the development of our business and our people.

🫶🏾 Our people make the difference – Just as we help small businesses think big, we help our employees achieve their aspirations. We provide our people with challenges and opportunities, supporting them to live their best lives.

Recruitment Process – We like to keep it simple!

1. Phone Screening – A deep dive into the company, role and experience required, including a thorough review of your match to the role – let’s get to know each other and ensure the opportunity is a match!
2. Hiring Manager Meeting – This is an opportunity to showcase why your background and skill set aligns to the role and ask questions – be as curious as you want!
3. Functional Meeting – Here you’ll be set up with a take home case-challenge that is designed to look into the way you think and approach certain situations.
4. Values Meeting – We’d love to hear why CreditorWatch and see how you’d fit into our world.

We offer a fantastic culture with open communication and rewards and recognition that include probation celebrations, all-staff birthday and service anniversary celebrations.

We are an equal opportunity employer and committed to excellence through diversity. We do not discriminate on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.