Head of Regulatory Change and Compliance Transformation

Role Highlights

• Location: Sydney

• Type: Permanent, full time

• Hybrid role, Happy to talk flexible working

• Click here to discover what it's like to be a part of QBE Group  

The opportunity

We are looking for a Head of Regulatory Change and Compliance Transformation to lead the Regulatory Change and Compliance Modernisation teams. The role will be responsible for ensuring QBE achieves compliance with new requirements in order to safeguard our customers and preserve public trust, and supporting QBE’s modernization and transformation program of work.  In this role, you will be responsible for the Regulatory Change framework & strategy for AUSPAC, overseeing regulatory change and modernisation projects and playing a crucial role in strengthening compliance risk culture by embedding best practice compliance management.

About QBE  

• At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.  

• We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.

• What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.

Your new role

• Analyse regulatory changes by interpreting new or amended requirements, assessing their impact on QBE, supporting the appointment of a Regulatory Change Sponsor, drafting obligations, and overseeing compliance readiness ahead of legislative go‑live.

• Lead the Compliance by Design approach in QBE’s modernization and transformation program of work. Partner with internal stakeholders to design and implement a compliant by design new insurance platform, focussed on driving positive customer outcomes.

• Be a key member of the AUSPAC Compliance Leadership Team

• Lead the early identification of key regulatory reforms and obligations for AUSPAC, including embedding a robust environmental scanning process.

• Monitor regulatory developments / trends, advise on implications to QBE and play a key advocacy role to ensure balanced regulatory outcomes.

• Provide advice, challenge, and oversight on change initiatives to ensure they are proactively managed and implemented in a sustainable manner. This includes influencing key stakeholders to prioritise and manage change sustainably, assist the business in understanding change deliverables and impacts.

• Be responsible for the governance of Regulatory Change Committee, which oversees the governance and delivery of regulatory change management, including overseeing operational implementation.

• Contribute to Compliance and Regulatory reports for AUSPAC and Group board.

About you

To be successful in this role, you will have:

• Experience in design and implementation of regulatory change frameworks, and knowledge of financial services and insurance regulation, industry and products.

• Experience in supporting large transformation programs from a Compliance perspective and agile ways of working.

• A strategic mindset and be able to effectively communicate across the business to diverse audiences and focused on delivering practical and effective solutions.

• Strong communication and stakeholder management skills, with the ability to influence senior leaders.

• Ability to understand and interpret the business and its operations holistically

Benefits  

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

• ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance

• Free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice

• 18 weeks’ gender-equal flexible leave for all new parents, including paid super

To learn more about benefits of working with us, click here.

Awards & Recognition

We value our employee’s experience with us and are proud to have been recognised for the following awards:

• 2025 Winner of Excellence in Diversity, Equity & Inclusion Award at the Insurance Business Australia Awards for our Respect@QBE program

• 2023 Most Inclusive Workplace at the Australian HR Institute (AHRI) Awards

• Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates

To learn more about our achievements, click here.

How to Apply

If you’re looking for a career that combines your expertise and your empathy, click Apply today. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.

Your career. At the heart of it. 

QBE recognises the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected].

Skills:

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.