Our Sales Operations team is responsible for optimizing the efficiency and effectiveness of TGE’s sales function. By providing strategic direction, leveraging technology, fostering cross-functional collaboration and enhancing processes, this team ensures that the sales function has the necessary tools and resources to drive growth and success.
Our newly created role for a Sales Enablement Manager will play a critical role in empowering the sales team to perform at their highest level by delivering targeted training, tools, resources, and insights. This individual will work closely with cross-functional teams (L&C, sales, marketing, product, and operations) to streamline processes, optimize sales performance, and ensure the sales team has the knowledge and capabilities to exceed their targets.
This role will be responsible for:
Sales Onboarding and Development
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Manage onboarding & induction program of new employees
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Collaborate with Learning & Capability team to foster a culture of ongoing development & learning opportunities
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Collaborate with People team to maintain any sales collateral provided by the L&C team
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Continually assess the effectiveness of training programs, gathering feedback and adjusting content as needed
Sales Enablement
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Collaborate with sales integration and business partners to develop & maintain sales enablement materials (SOPs, knowledge articles etc.) needed to support sales to execute roles
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Collaborate with sales operations partners to evaluate and implement sales enablement tools or enhancements (CRM, content management systems, etc.) to support team efficiency and success
Sales Optimisation
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Collaborate with sales leadership to identify gaps in the sales process and implement solutions to address them and to transition from reactive order-taking to proactive sales approaches.
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Develop best practices and workflows that improve efficiency, close rates, and sales cycle times.
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Monitor and report on sales team performance, ensuring adherence to performance expectations, identifying trends, obstacles, and areas for improvement.
Data Analysis & Reporting
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Analyse sales data to identify insights and trends, providing recommendations for training and process improvements.
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Regularly report on the impact of enablement efforts, tracking KPIs such as win rates, ramp-up time for new reps, and overall sales productivity.
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Create dashboards and reports to track the effectiveness of sales enablement initiatives.
Cross-Functional Collaboration
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Act as a key liaison between the Head of Direct Sales Optimisation and internal teams, ensuring alignment of activities across sales, operations, and analytics.
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Work closely with product, marketing, and customer success teams to ensure alignment of sales messaging, positioning, and strategic goals.
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Support the coordination of meetings, preparing agendas, presentations, and follow-up documentation.
Change Management Support
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Provide hands-on support in the execution of change initiatives, including coordinating workshops, training sessions, and communications.
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Work with cross-functional teams to gather feedback, address challenges, and ensure smooth adoption of new processes.
Required Skills & Capabilities:
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Operational Knowledge: Strong understanding of sales methodologies, tools, and best practices.
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Communication Skills: Excellent communication skills, both written and verbal, with the ability to engage and motivate teams.
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Technical Proficiency: Comfortable working with CRM systems (e.g., Salesforce), reporting tools and sales enablement platforms
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Data Driven Approach: Analytical mindset and skills with the ability to turn data into actionable insights.
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Project Management: Strong project management skills with the ability to juggle multiple priorities
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Organizational Skills: Strong organizational skills and attention to detail, with the ability to manage multiple priorities.
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Collaboration: Proven ability to work as part of a team and foster positive relationships across departments.
Desirable Qualifications & Experience:
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Degree or T.A.F.E. qualification in Business, Logistics, Sales, or Marketing.
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Previous experience in a sales enablement, sales operations, or coordination role.
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Familiarity with sales performance metrics and CRM platforms.
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Experience in working with cross-functional teams to implement process improvements.
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Proven track record of designing and delivering training programs that drive measurable results
About Team Global Express
Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/.
Why TGE
We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.
What we offer
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Competitive salary above industry standards
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Upskilling, training, mentoring and more to support your career development journey
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Fun and practical employee perks and discounts
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Flexible work, including work from home
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Inclusive parental leave policy that supports all parents & carers
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Peer recognition awards acknowledge when you go above and beyond.
An inclusive workplace, works for everyone
We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.
Our recruitment process
Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.
Other things to note
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When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
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During the recruitment process, please keep an eye on your junk emails and spam folders for updates.
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TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.
