Head of Technical Solutions & Ecosystem Development (Remote- Australia)

When applying for roles at Tealium, please use our official careers page or LinkedIn company profile. All other sites where Tealium careers may appear may not be legitimate.

WHO WE ARE

Tealium is the most trusted and world’s largest independent customer data platform. Tealium connects customer data – spanning web, mobile, offline, and IoT devices — so brands can connect with their customers. Tealium’s turnkey integration ecosystem supports more than 1,300 client-side and server-side vendors and technologies, empowering brands to create a unified, real-time customer data infrastructure. 

Tealium’s customer data solutions encompass tag management, an API hub, a customer data platform with machine learning and AI, and data management solutions that make customer data more valuable, actionable, and secure. Tealium has been a trusted provider of customer data solutions for more than a decade, and more than 850 top businesses worldwide including Microsoft, Hyatt, Gap, HSBC and Novartis rely on Tealium to power their customer data strategies.

Team Tealium works and lives across the U.S. and in nearly 20 countries across the world.  We are intentional about our culture, our investment in our team members and how we care and connect. 

We win together with respect and appreciation for the talents required of all positions and the people who contribute to each of these.

WHAT WE ARE LOOKING FOR

Tealium is seeking a world-class Head of Technical Solutions & Ecosystem Development to join our global sales organization.  This position is responsible for hiring, developing and allocating all pre-sales solution consulting resources and CDP strategist resources within the Asia Pacific region, driving strategic growth, interacting with senior technologists and business leaders, and leading technical initiatives. Solutions Consultants utilize technology and digital marketing expertise to support Tealium's sales efforts by positioning our cloud-based SaaS solutions against those of our competitors while translating the technical merits of the solution into value for clients. We are seeking an outcome-driven, creatively minded, solution-focused leader to influence the ecosystem and secure the technical win for Tealium in its go-to-market pursuits.

YOUR DAY TO DAY

• As the technical win leader in APJ, you will have a seat at the APJ leadership table and represent the region internally and across the globe as appropriate.

• Responsible for leading the technical voice for APJ within our ecosystem of CDP practitioners, technical leaders, partner wizards and technical relationship owners. They see you as a trusted advisor and co-innovator to support their organisation. You own a nurture program with this network for the benefit of the success of the region and have the ability to build relationships across multiple stakeholder levels - C-Suite through to practitioners.

• You will be responsible for leading (hiring, retaining, growing and rewarding) the Solutions Engineering and CDP Strategist team in Australia, Asia and Japan.

• You turn your mind towards innovation with first-party-data collection, enrichment and activation with leading enterprise consumer brands in APJ and engage in nurture programs across our ecosystem to support their purchase and adoption lifecycle with Tealium.

• You will tailor our global product positioning charter for relevancy to APJ as appropriate to our technical stakeholder sets across various customer sales and retention motions and support the evolution of pre-sales demonstration environments and materials 

• As a technical role-model and senior technical leader in APJ, you will provide product and technical guidance to GTM representatives.

• You role-model and guide the team through the technical win in sales motions and review quotations, RFI/ RFQ/ RFP materials and security assessments

• You contribute field knowledge and feedback to direct future product enhancements and innovation.

• Assist in assessment of potential product features, providing input on prioritization

• Assist in tracking of product deliverables and communicating issues to regional teams

• 40% + travel

WHAT YOU BRING TO TEALIUM

• 5+ years of experience managing individual contributors

• 8+ years experience as a sales engineer or implementation engineer working with enterprise SaaS product(s) across Asia Pacific and Japan  

• Candidates should have working experience with one or more Customer Data Platforms or similar first-party data solutions. 

• Technical thought leadership within the industry and trusted voice to the ecosystem

• Demonstrates polished presentation skills and gravitas in delivery that demonstrates technical proficiency, digital marketing knowledge, business, and communication skills

• Ability to assess customer requirements, identify business problems, and demonstrate differentiated value-led solutions in a competitive market.

• Experience leading B2B Sales Processes and methodologies, in particular with Enterprise Segments across Asia, Japan and ANZ.

• Value Engineering exposure (Value Selling preferred)

• Ideal skillset will include the following:

  • Digital Marketing Vendor Installation, Management and Troubleshooting

  • Understanding of JavaScript "Tags" - event handling / JSON

  • Web Technologies - AJAX, jQuery, HTML

  • Mobile and Mobile/platform apps - iOS, Android, Blackberry and emerging web technologies

  • Web Development Tools

  • REST, SOAP and other APIs formats

  • Structured and Unstructured Data concepts

  • Management/Decision Making/Problem Solving Skills

  • Strong verbal and written communication skills

  • Ability to encourage teamwork and involvement of less experienced individuals (providing them with necessary exposure)

• Role-model Tealium WOW Culture

• BA/BS degree or equivalent related work experience

WHY YOU WANT TO WORK HERE

At Tealium,  we don’t just offer the ordinary, we provide the extraordinary: 

• Tealium WOWs (Ways of Work), our award winning culture is how with think, act and connect together at Tealium
• Mosaic, our commitment to diversity, equity and inclusion is grounded in our mosaic of diverse perspectives and shared belonging as we live in work across the US and in nearly 20 countries
• Tealium Cares, to promote caring in our communities, 15 hours of paid work time for volunteer activities and programs is offered annually
• Tealium Connects (remote-first working), enabling many of us to choose where we do our best work and offering new hire stipends to assist with purchasing things we need to support a successful home office environment
• Tealium Ownership, share in the success of Tealium by becoming an owner of Tealium beginning with new hire equity grants 
• Tealium Time, paid time-off policy to offer flexibility to take time when needed and robust leave programs, including extended paid parental leave and company holidays
• Healium, health and wellness programs to help us be our best selves in the experiences of health, physical, mental, social, and even financial well-being and wellness
• Tealium LIFT (Learning is Facilitated at Tealium), offering a myriad of professional development opportunities with over 6,000 courses available on demand to best-in-class manager and leadership development programs
• Health and Related Benefits Programs, offering market competitive benefits programs

Collectively, we contribute our individual pieces (identity, experiences, heritage, backgrounds, religions, viewpoints, gender and more ) to form the mosaic of Team Tealium. It is our continuing philosophy to recruit and employ the best qualified individuals without regard to race, color, sex, religion, national origin, disability, age, sexual orientation, gender identity, and/or any other protected characteristic. Tealium does not tolerate unlawful discrimination of any kind and strives to be an inclusive and respectful workplace.

The highly relevant and differentiated positioning of Tealium’s solutions makes this a unique and rewarding career opportunity.

#LI-Remote

*Offerings vary by level and location.