Helpdesk Administrator

Job Title

Helpdesk Administrator

Job Description Summary

Helpdesk Administrator is responsible to drive the delivery of contract administration and invoice management for our Finance Service Centre team to ensure efficient management of the Accounts Payable process and efficient resolution of issues.

Job Description

Key Responsibilities:

Helpdesk Coordinators are responsible for the following activities:

• Telephone & Email AP Queries

• Reprint Remittances

• Providing expected payment dates to vendors

• Liaise with internal staff on AP queries

• Efficient management of Accounts Payable queries

• Stakeholder Engagement with efficient resolution of issues

Background and Experience

• 2 years proven experience in accounts payable.

• Experience with JDE preferred or other accounting software (QuickBooks, SAP, Oracle).

• Strong understanding of accounting principles.

• High attention to detail and accuracy.

• Excellent organizational and time-management skills.

• Ability to work independently and in a team environment.

• Strong communication and interpersonal skills.

• Knowledge of Excel and other office software.

Preferred Requirements:

• Eligibility to work in Australia: Australian Citizen, Permanent Resident, or Visa Holder without working restrictions may apply.

• Location: Parramatta

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from

• Being part of a growing global company that is committed to Diversity and Inclusion

• Offer a unique opportunity to grow professionally and take on a leadership position. You’ll have the chance to build and lead a team, guiding them to success while shaping your own career trajectory.

• We prioritize work-life balance and offer flexible scheduling to accommodate personal and family needs.

• Continuous learning is important to us, so we provide access to resources that help you advance your career.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but everyday. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. As part of our ongoing commitment to RAP, Aboriginal or Torres Strait Island Islanders are highly encouraged to join us!

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

We are committed to keeping you, our workplaces and our client spaces safe & healthy.

As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. Cushman & Wakefield promotes safety at all times.

INCO: “Cushman & Wakefield”