Leads day-to-day HR operations for a hotel, including recruitment, onboarding, employee relations, performance management, training, immigration, safety, compliance, and HR administration. Coordinates engagement, recognition, wellbeing, and team events; maintains HR systems and reporting; and coaches managers on performance, development, and people leadership.
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You are responsible for assisting and implementing human resources strategies in all HR fields to support hotel and business goals. As a Human Resources Advisor, you’re not just supporting the HR department – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
ResponsibilitiesHere’s what you’ll do during a typical day:
- Lead day-to-day HR operations: Manage recruitment, onboarding, team member relations, performance management, training coordination, immigration, workplace health and safety, and HR administration, while ensuring compliance with company policies and employment legislation. Support the Director of Human Resources in delivering key HR initiatives.
- Enhance team member engagement: Coordinate recognition programmes, team member events, wellbeing initiatives, and engagement activities that foster a positive, inclusive, and high-performing workplace culture.
- Manage HR systems and reporting: Maintain accurate team member records, process employment lifecycle changes, monitor training and performance documentation, and prepare HR reports and analytics to support business and operational needs.
- Support talent development and people leadership: Provide HR guidance and coaching to managers, support performance and development conversations, facilitate learning and development initiatives, and partner with leaders to build engaged and high-performing teams.
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
In addition, this role requires the following minimum qualifications:
- At least 3–5 years in HR, preferably in hospitality or service-oriented industries.
- Degree or diploma in Human Resources, Business Administration, or related field.
- Familiarity with recruitment, employee relations, performance management, and labor laws.
- Strong verbal and written communication; able to interact effectively with staff at all levels.
- Excellent time management, attention to detail, and ability to handle multiple tasks.
- Proficiency in the Microsoft Office Suite.
- Approachable, empathetic, and able to maintain confidentiality.
- Adherence to the highest professional ethics and standards, maintaining integrity and transparency.
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
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