Implementation Manager

Job Description
Come and be you with us
Being a Bobber is all about being you. We want you to bring all parts of yourself to work, giving you the freedom and confidence to be the best you and do your best work. If that's bubbly, shy, precise, funny, bold, kind, honest, brilliant, or anything in between, we're waiting with open arms. Come join us.
We are seeking an Implementation Manager to guide clients through the onboarding process onto our SaaS-based human resource platform. The ideal candidate will facilitate smooth implementations, ensuring clients effectively transition and maximise the value of our offerings. Strong communication and project management skills are essential for this role.
What you should have :
Requirements are often considered a measure of how equipped you are to do the job, but sometimes, they aren't the only factor. If you don't have nearly enough experience, or not all the skills, we'd still like to hear from you. This could be the perfect fit for you and us.
Job Requirements
Requirements are often considered a measure of how equipped you are to do the job, but sometimes, they aren't the only factor. If you don't have nearly enough experience, or not all the skills, we'd still like to hear from you. This could be the perfect fit for you and us.
We want to hear from you if you have:

• Solid understanding of SaaS and the technology industry
• Experience in project management
• Strong problem-solving skills and an ability to think outside of the box
• Ability to interact with product specialists and development teams around delivery/roadmap
• Demonstrable experience managing multiple customers simultaneously and handling competing deadlines and priorities
• Service orientation with the ability to thrive under pressure
• Excellent client-facing and internal communication skills
• Excellent written and verbal communication skills
• Solid organizational skills including attention to detail and multitasking
• A passion to learn the Bob product and tech-savviness
• A desire to work in a fast-paced startup environment
• A strong work ethic, integrity and desire to succeed
• Ability to build, manage, and influence stakeholder relationships effectively.
• Proven experience as an Implementation Manager/Project Manager and/or CSM (2 years)
• Knowledge of HR is advantageous

Benefits
Join our village
HiBob is a village filled with amazing people and we're especially proud of that. It's a place where Bobbers can be themselves. We're about fun, dreams, hopes and ambition just as much as we are about precision, growth, and top performance. Becoming a Bobber means you'll receive competitive compensation, benefits, and pre-IPO equity alongside all of this:

• Company share options plan
• Hybrid working model (Sydney-based bobbers)
• Work from home allowance - to get your home office set up!
• We love birthdays - take the day off and receive a special gift
• 2 Social Impact days per year for volunteering
• Awesome employee referral program- $2,500 for each successful referral with an additional ambassador programme
• Temporary remote work from anywhere in the world for up to 2 months (after 6 months of employment)
• Bob balance days - Enjoy a company-wide long weekend at the beginning of each quarter!
• Catered Thursday lunches and coffee!
• Dog-friendly Sydney office
• Fun company and team social events (locally and virtually with our global teams)

If this sounds like something you've been looking for, we'd love to have you. Come on, join our village!
We have a beautiful office located in Sydney, Australia .