Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.
Proudly founded in Melbourne, we have a team of over 1,700 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$6.2 billion and backed by world-leading investors including Visa, Airtree, Blackbird, Sequoia, DST Global, Greenoaks, Salesforce Ventures, Lone Pine, and Square Peg, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.
About the team
The SME & Growth team at Airwallex is focused on turning inbound demand into a high-performing growth engine. We're a commercially minded group that partners closely with marketing, Partnerships and onboarding teams to turn interest into activation — fast.
We’re obsessed with understanding what drives business decision-making, and we use those insights to convert quality leads, spot patterns in the funnel, and drive scalable improvements. This team plays a critical role in fuelling Airwallex’s growth by turning curiosity into conversion and building repeatable systems that deliver real impact.
What you’ll do
We’re looking for a high-performing, strategic thinker to join our SME & Growth team as an Inbound Sales Representative. This role goes beyond traditional sales — we want someone with strong sales skills, but also eager to analyse the funnel, identify inefficiencies, and drive scalable improvements.
You will own the end-to-end journey for inbound leads — qualifying, converting, and activating business customers. You’ll also work closely with cross-functional teams to continuously optimize the sales and onboarding funnel using data and insights.
This is an opportunity for someone who’s motivated by impact, confident working towards clear goals, and eager to contribute both tactically and strategically in a high-growth and fast-paced fintech environment.
Responsibilities
Consistently meet and exceed KPIs by driving value through every stage of the sales process
Manage the full inbound sales cycle — from qualification through to conversion — advancing opportunities efficiently
Quickly learn and adapt to new products, tools, and processes to maintain effectiveness in a fast-paced environment
Take ownership of your pipeline and work independently to resolve challenges and drive results
Use curiosity and commercial insight to understand customer needs and align solutions that deliver impact
Analyze funnel data to identify bottlenecks and implement strategies to improve conversion rates
Leverage CRM platforms and sales metrics to track progress, prioritize efforts, and make informed decisions
Maintain high attention to detail and strong organizational discipline to effectively handle a high-volume inbound funnel
Who you are
You have a proven track record of consistently hitting goals and delivering value in complex situations
You understand the full sales process — from qualification through to conversion — and know how to move opportunities forward
You’re a fast, self-directed learner — comfortable navigating new products, systems, and problems
You thrive in environments where you’re trusted to figure things out and drive outcomes autonomously
You’re curious and commercially minded — eager to understand customer needs and connect them to real solutions
You think strategically about the funnel — identifying where deals get stuck and how to improve conversion
You’re confident working with data, sales metrics, and CRM tools (e.g. Salesforce) to inform decisions
You bring strong attention to detail and strong organisational habits to manage high volume inbound funnel
Minimum qualifications
1-2+ years’ track record of success in sales
You have a strong interest in and understanding of technology and/or financial services
Experience in being a self-starter who can operate effectively in a hyper-growth environment
Bachelor’s degree or equivalent
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
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