The Inside Sales Representative assists the Business Development and Territory Managers in prospecting, qualifying sales opportunities, and managing CRM data. The ideal candidate is eager to learn about our business, highly coachable and possesses excellent communication and conversational skills.
Major Responsibilities:
Support the Business Development Manager (BDM)/Territory Manager (TM) on prospecting and sales-related activities
Support the Customer Relationship Management System (CRM) - Salesforce maintenance
Prioritize, respond, and organize activities related to developing sales opportunities with Customers for the BDM/TM
Qualify opportunities by cold calling, territory penetrations, data mining, book meetings, etc.
Support the collection of all required information from the customer to complete a specific spec sheet to create a quote
Provide technical Unifiller product recommendations based on customer needs and industry standards.
Assist with entering service tickets related to specific Customers on behalf of BDM/TM
Demonstrate and explain product functionalities to potential buyers.
Assist customers in troubleshooting basic operational issues before escalating to technical support.
Maintain up-to-date knowledge of food processing machinery, automation, and industry trends
Follow sales process, protocols, and procedures
Qualifications
Experience in a sales team environment including areas such as: marketing support, inside sales, and/or direct sales motivated, desire to be developed and coached
Diploma with a field of study or concentration in business, sales, marketing or similar
Experience with a CRM system; Salesforce preferred
Experience in telemarketing sales and have a strong sense of customer service
Proven ability to work in a fast-paced/multi-tasking environment
Proficient in MS Office (Word, Outlook, Excel) with the willingness to learn additional software.
Strong aptitude towards technical equipment
Industry knowledge (pharma, bakery, and food industries) is a plus
Excellent written and oral English communication skills; Spanish and/or French is an asset
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Who we are:
Coperion is an industry leader in compounding and extrusion, feeding and weighing, bulk material handling and service, bringing a wealth of know-how and experience to the market. Customers benefit from Coperion’s divisions of Polymer, Equipment & Systems, and Service that are optimally networked on a global basis to offer ultimate support in the design, manufacturing and implementation of ideal systems. Staffed by engineers, chemists, technicians and a variety of industry experts, these Divisions form a powerhouse of process solutions for their customers. Coperion is an Operating Company of Hillenbrand.
Hillenbrand (NYSE: HI) is a global industrial company that provides highly-engineered, mission-critical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large, attractive end markets, including durable plastics, food, and recycling. Guided by our Purpose — Shape What Matters For Tomorrow™ — we pursue excellence, collaboration, and innovation to consistently shape solutions that best serve our associates, customers, communities, and other stakeholders. To learn more, visit: www.Hillenbrand.com.
EEO: The policy of Hillenbrand Inc. is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, Hillenbrand Inc. and our operating companies are committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at [email protected] . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. At Hillenbrand, everyone is welcome to apply and "Shape What Matters for Tomorrow".
